tag:blogger.com,1999:blog-11326714979394338492024-03-13T02:52:32.533+01:00Thoughts on collaborationThoughts on how to succesfully embed (social) software environments and social media used for collaboration and knowledge sharing, into daily work activities.
Embedding (social) software in daily work activities makes the cultural shift that is necessary possible and makes work more effective and efficient.Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.comBlogger46125tag:blogger.com,1999:blog-1132671497939433849.post-77368305190337178422016-12-26T10:00:00.000+01:002016-12-26T10:00:13.638+01:00Finding expertise: Old way of working versus new way of working (nwow) <div dir="ltr">
<a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG1.png" target="_blank"><img alt="afbeelding" height="476" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG1.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt;" width="640" /></a></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG2.png" target="_blank"><img alt="afbeelding" height="476" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG2.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt;" width="640" /></a><b></b><i></i><u></u><sub></sub><sup></sup><strike></strike></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-74904406613618718402016-12-19T10:00:00.000+01:002016-12-19T10:00:18.472+01:00Finding files: Old way of working versus new way of working (nwow)<div dir="ltr">
<a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG3.png" target="_blank"><img alt="afbeelding" height="473" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG3.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt;" width="640" /></a></div>
<div dir="ltr">
</div>
<div dir="ltr">
<a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG4.png" target="_blank"><img alt="afbeelding" height="477" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/IMG4.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt;" width="640" /></a><b></b><i></i><u></u><sub></sub><sup></sup><strike></strike></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-36599176555097071962016-12-12T15:38:00.005+01:002016-12-12T15:39:17.130+01:00Tags versus folders<div dir="ltr">
<b><span style="font-family: inherit;">To organize files you need to think of some sort of categorization.</span></b></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<span style="font-family: inherit;">Picture Sam, who needs to structure his departments files. His department could have the need to organize files by year, by customer and by project.</span></div>
<div dir="ltr">
<span style="font-family: inherit;"></span><br /></div>
<div dir="ltr">
<span style="font-family: inherit;">In a 'folder kind of way' Sam now needs to decide which is the sub-level structure of these folders. Does he start with Year, then Customer, then Project? Or should he start with Customer, then Project, and then Year?</span></div>
<div dir="ltr">
<span style="font-family: inherit;">Whichever he chooses, he has to create a rigid form. When trying to find information you need to be more flexible in your options. Tags allow you to do just that!</span></div>
<div dir="ltr">
<br /></div>
<h2 dir="ltr">
<span style="font-family: inherit;">Using folders</span></h2>
<ul dir="ltr">
<li><span style="font-family: inherit;">Each file MUST be in a folder</span></li>
<li><span style="font-family: inherit;">A file can not be in more than one folder, without making duplicates (copies)</span></li>
</ul>
<div dir="ltr" style="margin: 0px 0px 11px;">
<span lang="EN-US" style="margin: 0px;"><span style="color: black; font-size: small;"><span style="font-family: inherit;"> </span><a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/FoldersChoice.png" target="_blank"><img alt="afbeelding" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/FoldersChoice.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt; width: 400px;" /></a></span></span></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<h3 dir="ltr">
<span style="font-family: inherit;"> </span></h3>
<h3 dir="ltr">
<span style="font-family: inherit;">What is my folder structure?</span></h3>
<div dir="ltr">
<span style="font-family: inherit;">Should I organize files by year first, then, customer, then project? Or is it better to organize files by customer first, then project, and then year?</span></div>
<div dir="ltr">
<a href="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/CategorizationFileinFolders.png" target="_blank"><span style="font-family: inherit;"><img alt="afbeelding" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/CategorizationFileinFolders.png" style="display: block; float: left; margin: 1em 1em 0pt 0pt; width: 400px;" /></span></a></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<span style="font-family: inherit;"><br /></span></div>
<h3 dir="ltr">
<span style="font-family: inherit;">Choose where the file goes</span></h3>
<div dir="ltr">
<span style="font-family: inherit;">Once Sam has decided for a structure for his department, the folder structure is rigid. He can only put the file in one folder, without making copies (which is also not desirable).</span></div>
<div dir="ltr">
<span style="font-family: inherit;">But what if the file is interesting for both Project B and Project C ?</span></div>
<div dir="ltr">
<span style="font-family: inherit;"><img id="1478009590792_0" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/editor_image_ac4d9864-8de6-40b2-8204-12aeccddadfe.png" /></span></div>
<div dir="ltr">
<span style="font-family: inherit;"><br /></span></div>
<h3 dir="ltr">
<span style="font-family: inherit;">Find the file I need</span></h3>
<div dir="ltr">
<span style="font-family: inherit;">Once Sam has decided for a structure for his department, he can only find files either by searching for the file name, or a word in the content by using a full-text search, or by browsing through the folder structure.</span></div>
<div dir="ltr">
<span style="font-family: inherit;">All of these options have their disadvantages. None of them help him search for something a bit more ‘unknown’.</span></div>
<div dir="ltr">
<span style="font-family: inherit;">The folder structure is rigid. He can only look into one of them at a time, making it a ‘tunneled vision’.</span></div>
<div dir="ltr">
<span style="font-family: inherit;"><img id="1478009617614_0" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/editor_image_15965175-4ee8-406d-8d34-fb13e5eb3917.png" /></span></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<span style="font-family: inherit;"><br /></span></div>
<h3 dir="ltr">
<span style="font-family: inherit;">Show me a cross-section</span></h3>
<div dir="ltr">
<span style="font-family: inherit;">The folder structure is rigid. He can only look into one of them at a time, making it a ‘tunneled vision’.</span></div>
<div dir="ltr">
<span style="color: red; font-family: inherit;"><b>But what if Sam needs to find all related fills to all years, all projects, for just customer A, but then narrowed down to only files of the type product sheet, and about the topic ‘Evergreen’?</b></span></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<span style="font-family: inherit;">He cannot do that with folders!</span></div>
<div dir="ltr">
<span style="font-family: inherit;"><img id="1478009640155_0" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/editor_image_719be209-130b-4f51-819a-04f8208d65e4.png" /></span></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<span style="color: red;"><strong><span style="font-size: small;"><span style="font-family: inherit;">Because of the ‘tunneled vision’ he can’t do that with folders!</span></span></strong></span></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<span style="font-family: inherit;"><br /></span></div>
<h2 dir="ltr">
<span style="font-family: inherit;">What if we used tags instead?</span></h2>
<div dir="ltr">
<span style="font-family: inherit;">Sam shares the file in his department Community, which is like the top-level folder on the network drive for his department.</span></div>
<div dir="ltr">
<span style="font-family: inherit;">Sam adds the following tags to this file:</span></div>
<div dir="ltr">
<span style="font-family: inherit;"><img id="1478009690268_0" src="https://greenhouse.lotus.com/blogs/stories/resource/BLOGS_UPLOADED_IMAGES/editor_image_fd486eac-e807-49f8-832f-22fa60b033d4.png" /></span></div>
<div dir="ltr">
<span style="font-family: inherit;">But what if the file is interesting for both Project B and Project C ?</span></div>
<div dir="ltr">
<span style="font-family: inherit;"><br /> Sam simply adds one more tag: Project C.</span></div>
<div dir="ltr">
<br /></div>
<table border="0" cellpadding="0" cellspacing="0" dir="ltr" style="border-collapse: collapse; width: 596px;"><tbody>
<tr style="height: 21px;"><td style="background: rgb(0, 0, 0); border-image: none; border-style: solid none solid solid; border-width: 1px 0px 1px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 72px;"><div style="margin: 0px 0px 11px;">
<br /></div>
<div style="margin: 0px 0px 11px;">
<span style="color: white;"><strong><span style="font-size: small;"><span style="font-family: inherit;">Category </span></span></strong></span></div>
</td><td style="background: rgb(0, 0, 0); border-style: solid none; border-width: 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 89px;"><div style="margin: 0px 0px 11px;">
<span style="color: white;"><strong><span style="font-size: small;"><span style="font-family: inherit;">Type</span></span></strong></span></div>
</td><td style="background: rgb(0, 0, 0); border-style: solid none; border-width: 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 99px;"><div style="margin: 0px 0px 11px;">
<span style="color: white;"><strong><span style="font-size: small;"><span style="font-family: inherit;">Form</span></span></strong></span></div>
</td><td style="background: rgb(0, 0, 0); border-image: none; border-style: solid solid solid none; border-width: 1px 1px 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 66px;"><div style="margin: 0px 0px 11px;">
<span style="color: white;"><strong><span style="font-size: small;"><span style="font-family: inherit;">Content</span></span></strong></span></div>
</td></tr>
<tr style="height: 21px;"><td style="background: rgb(231, 231, 231); border-style: none none solid solid; border-width: 0px 0px 1px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 72px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">Project B</span></span></div>
</td><td style="background: rgb(231, 231, 231); border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 89px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">product sheet</span></span></div>
</td><td style="background: rgb(231, 231, 231); border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 99px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">document</span></span></div>
</td><td style="background: rgb(231, 231, 231); border-style: none solid solid none; border-width: 0px 1px 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 66px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">Evergreen</span></span></div>
</td></tr>
<tr style="height: 21px;"><td style="border-style: none none solid solid; border-width: 0px 0px 1px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 72px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">Customer A</span></span></div>
</td><td style="border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 89px;"></td><td style="border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 99px;"></td><td style="border-style: none solid solid none; border-width: 0px 1px 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 66px;"></td></tr>
<tr style="height: 21px;"><td style="background: rgb(231, 231, 231); border-style: none none solid solid; border-width: 0px 0px 1px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 72px;"><div style="margin: 0px 0px 11px;">
<span style="font-size: 11px;"><span style="font-family: inherit;">2015</span></span></div>
</td><td style="background: rgb(231, 231, 231); border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 89px;"></td><td style="background: rgb(231, 231, 231); border-image: none; border-style: none none solid; border-width: 0px 0px 1px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 99px;"></td><td style="background: rgb(231, 231, 231); border-style: none solid solid none; border-width: 0px 1px 1px 0px; height: 21px; padding: 3.6pt 7.2pt; vertical-align: top; width: 66px;"></td></tr>
</tbody></table>
<div dir="ltr">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px;">
<span lang="EN-US" style="margin: 0px;"><span style="color: black; font-family: inherit; font-size: small;">But what if the file is interesting for both Project B </span><i><span style="color: black; font-family: inherit; font-size: small;">and</span></i><span style="color: black; font-family: inherit; font-size: small;"> Project C ?<br /> Sam simply </span><b><span style="color: black; font-family: inherit; font-size: small;">adds one more tag: Project C</span></b><span style="color: black; font-family: inherit; font-size: small;">.</span></span></div>
<div dir="ltr">
<br /></div>
<h3 dir="ltr">
<span style="font-family: inherit;">When adding tags think of 4 types:</span></h3>
<ol dir="ltr" start="1" style="margin-top: 0cm;" type="1">
<li style="color: black; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0px 0px 11px;"><b><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">Content</span></span></b><br /><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">What is it about? What words describe the content best?</span></span></li>
<li style="color: black; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0px 0px 11px;"><b><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">Type</span></span></b><br /><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">What type of content is it? Add keywords for types:</span></span><span lang="EN-US" style="margin: 0px;"><span style="font-family: inherit;"> product sheet, demo, regulation, meeting, report, issue</span></span></li>
<li style="color: black; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0px 0px 11px;"><b><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">Form</span></span></b><br /><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">What form is it? This describes more the application used for it or the type of output (for videos and images)<br /> Think of: </span></span><span lang="EN-US" style="margin: 0px;"><span style="font-family: inherit;">video, presentation, document, photo or image, or even more specific: mp4, gif, jpeg, 120x120 (size), colour, b/w, etc.</span></span></li>
<li style="color: black; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0px 0px 11px;"><b><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">Categorization</span></span></b><br /><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">What would you use to categorize it? </span></span><span lang="EN-US" style="margin: 0px;"><span style="font-family: inherit;">It is how you structure things.</span></span><br /><span lang="EN-GB" style="margin: 0px;"><span style="font-family: inherit;">These are very much like what you would regularly choose as (sub-) folder names!<br /> Think of: Country, BU, department, team, year, project name, client, etc.</span></span></li>
</ol>
<div dir="ltr">
<br /></div>
<h3 dir="ltr">
Find the file I need using tags</h3>
<div dir="ltr">
<span style="font-family: inherit;">Once Sam has decided for a structure for his department, he can only find files either by searching for the file name, or a word in the content by using a full-text search, or by browsing through the folder structure.</span></div>
<div dir="ltr">
<span style="font-family: inherit;">All of these options have their disadvantages. None of them help him search for something a bit more ‘unknown’. The folder structure is rigid. He can only look into one of them at a time, making it a ‘tunneled vision’.</span></div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<span style="font-family: inherit;">His options with tags:</span></div>
<ol dir="ltr" start="1" type="1">
<li><span style="font-family: inherit;">Search on any keyword in the search bar in his department community.<br /> The word could be a tag, could be in the title or in the text itself!</span></li>
<li><span style="font-family: inherit;">Search by using the tag cloud in his department community<br /> The tag cloud shows most used tags, and multiple tag combinations can be used!</span></li>
<li><span style="font-family: inherit;">Browse through the files list and click on any of the tags shown there to filter out all files with that tag.</span></li>
</ol>
<div dir="ltr">
<br /></div>
<h3 dir="ltr">
Tags for anything</h3>
<div dir="ltr">
<span style="font-family: inherit;">Maybe you still think folders are ‘better’. But what about all the other content in Conenctions?</span></div>
<div dir="ltr">
<span style="font-family: inherit;">• What about Communities, Wikis, Blogs, Forums, etcetera? How do you put this in a folder?</span></div>
<div dir="ltr">
<span style="font-family: inherit;">• You can not put a Community in a folder. In fact, a Community is like your top-level folder!</span></div>
<div dir="ltr">
<span style="font-family: inherit;">• You can not put wikis, forum topics or blog items in a folder.</span></div>
<div dir="ltr">
<span style="font-family: inherit;">• But you CAN add tags to all this.</span></div>
<div dir="ltr" style="margin: 0px 0px 11px 24px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px 24px;">
<br /></div>
<div dir="ltr" style="margin: 0px 0px 11px 24px;">
<strong><span style="font-size: small;"><span style="font-family: inherit;">Tags are the glue that keeps it all together together.</span></span></strong></div>
<div dir="ltr" style="margin: 0px 0px 11px 24px;">
<strong><span style="font-size: small;"><span style="font-family: inherit;">You can find any content by searching for a tag.</span></span></strong><b></b><i></i><u></u><sub></sub><sup></sup><strike></strike></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-68912580115077334322016-11-01T09:22:00.004+01:002016-11-01T09:22:56.484+01:005 manieren om kenis te delen zonder e-mail met IBM Connections<br />
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
In Connections kun je kennis en ervaringen delen zonder e-mail. Hieronder staan een aantal toepassingen die je kunt inzetten waardoor je inbox een stuk leger en functioneler blijft.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Wat zijn de alternatieven voor samenwerken via e-mail?</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Lees hieronder over de 5 alternatieven met gebruik van IBM Connections.</div>
<span style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px;"><ol>
<li>Forumdiscussies en vraag en antwoord via forums</li>
<li>Blog in plaats van E-mail</li>
<li>Wiki in plaats van E-mail</li>
<li>Bestanden delen in plaats van e-mail</li>
<li>Samenwerken in een activiteiten in plaats van e-mail</li>
</ol>
</span><div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h2>
Forumdiscussies en vraag en antwoord via forums</h2>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Op dit moment wordt nog regelmatig gebruik gemaakt van e-mail om meningen over een onderwerp te inventariseren of over een onderwerp te discussiëren. Het nadeel is dat dit veel e-mailverkeer genereert en dat soms onduidelijk is wie op wie reageert.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Je kunt echter ook meningen inventariseren en een discussie voeren op een Forum binnen Connections. Elk onderwerp heeft een eigen discussie waarin alle meningen overzichtelijk getoond worden. Als het een openbare discussie is kunnen meerdere collega’s meedenken en meediscussiëren. Zo word je wellicht verrast door waardevolle informatie van een collega die je nog niet kende of van een collega waarvan je niet wist dat hij expertise heeft over het onderwerp.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Een Forum kun je toevoegen aan een community of je kunt een los forum maken in Connections.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h3>
Voordelen van Forum i.p.v. Mail</h3>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Een vraag stellen via een forum heeft als voordeel dat iedereen die hem leest en het antwoord weet hem kan beantwoorden. Je bent dan niet afhankelijk van de ene persoon die de mail ontvangen heeft. Als de persoon die de vraag per mail het antwoord niet weet, moet ie doorgestuurd worden en wellicht nog een aantal keren. Dan uiteindelijk wordt de vraag beantwoord en blijft het antwoord bij de vraagsteller.<br />Het delen via een (openbaar) forum heeft als voordeel dat anderen, die wellicht een soortgelijke of identieke vraag hebben, niet opnieuw mailtjes naar afzonderlijke personen gestuurd worden, maar zij lezen zowel de vraag als het antwoord. Eventueel kunnen ze een aanvullende vraag stellen, of meerdere personen kunnen aanvullende antwoorden geven.</div>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li>Discussies blijven zichtbaar en iedereen houdt het overzicht wie op welke opmerking heeft gereageerd. Conclusies kunnen na verloop van de digitale discussie getrokken worden en deze kunnen gepubliceerd worden.</li>
<li>Opgedane kennis gaat ook hier niet verloren.</li>
<li>FAQ opbouwen. In een forum kun je op natuurlijke wijze een FAQ opbouwen, zonder dat iemand alle informatie uit de e-mail moet verzamelen en dan opnieuw (na het maken van een of meerdere bestanden) per mail gedeeld wordt.</li>
<li>De vragen en antwoorden blijven zichtbaar voor iedereen, zolang het onderwerp actueel is.</li>
</ul>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h3>
TIPS</h3>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 10pt;">Houdt het forum wel actueel en schoon af en toe de discussies op door deze samen te vatten of conclusies te delen en de reacties te verwijderen.</span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 10pt;">De eigenaar van het Forum, kan de regie voeren en niet correcte antwoorden verwijderen.</span></span></li>
<li>Maak het forum openbaar, zodat zoveel mogelijk personen alle informatie kunnen lezen. Als iemand iets over een onderwerp zoekt, kunnen ze ook de nodige informatie vinden. </li>
</ul>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h1 dir="ltr" style="background-color: white; border: none !important; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 1.8em; margin: 0px !important; padding: 2px !important;">
<strong><br /></strong></h1>
<h2>
Blog in plaats van E-mail</h2>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Een blog is een pagina waarop iemand regelmatig korte stukjes schrijft, bijvoorbeeld over wat hij heeft meegemaakt. Of hij geeft er zijn mening/advies over een onderwerp binnen zijn expertisegebied. Wil je je expertise of ervaringen delen met een groep mensen, overweeg dan een blog te schrijven op Connections in plaats van een e-mail te sturen. Binnen een community in Connections kun je een blog ook gebruiken voor bijvoorbeeld een gespreksverslag of een update over het project.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Collega’s kunnen reageren op jouw blog-items (stukjes) en jij kunt jouw reactie plaatsen bij blog-items van anderen. Hierdoor krijg je wellicht nieuwe inzichten en ideeën.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Ook zijn Blogs zeer geschikt voor het plaatsen van mededelingen, nieuws-items, en nieuwsbrieven, tips & trucs.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /> </div>
<h3>
Voordelen Blogs t.o.v. Mail</h3>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li>Informatie zoals nieuwtjes zijn tijds-onafhankelijk kunnen gelezen worden wanneer het voor de lezer actueel is, zonder dat de mailbox vol blijft stromen.</li>
<li>Gedeelde expertise over bepaalde onderwerpen zijn altijd te vinden voor iedereen die er in geïnteresseerd is. Je hoeft niet na te denken voor wie de informatie van belang is, die verantwoordelijkheid ligt bij de lezer en niet bij de zender.</li>
<li>Kennis blijft groeien door de aanvullingen/reacties van de lezers</li>
</ul>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h2>
Wiki in plaats van E-mail</h2>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Met een Wiki creëer je samen kennis. Als je samen met anderen aan informatie werkt die je niet hoeft op te leveren in een document (bijvoorbeeld Word of Excel), dan kun je ervoor kiezen om te werken in online Wiki-pagina’s. Deze workshop is ook gemaakt in een Wiki!</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h3>
Voordelen van informatie in een Wiki</h3>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li>Niemand hoeft bestanden eerst te downloaden om ze te kunnen lezen: de pagina kun je direct lezen!</li>
<li>Niemand hoeft bestanden offline te bewerken en de wijzigingen weer te uploaden als nieuwe versie. Een Wiki maakt vanzelf een nieuwe versie na elke wijziging.</li>
<li>Je hebt zelfs de mogelijkheid versies met elkaar te vergelijken en versies terug te zetten of te verwijderen.</li>
<li>Elk lid kan een eigen Wiki-pagina maken waardoor elk lid bijvoorbeeld aan één hoofdstuk kan werken. Deze kunnen later met links aan elkaar verbonden worden.</li>
<li>Van alle wijzigingen worden automatisch versies bijgehouden. Wanneer er fouten zijn gemaakt bij een wijziging kun je deze eenvoudig herstellen door een eerdere versie terug te plaatsen.</li>
<li>Zoals bij alle tools in Connections, kun je een Wiki toevoegen aan een Community of een losse Wiki maken en delen met collega’s. De informatie in je Wiki is dan alleen toegankelijk voor die collega’s.</li>
<li>Je kunt relevante tags toevoegen per pagina waardoor je de informatie goed vindbaar maakt.</li>
</ul>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h2>
<br /><br />Bestanden delen in plaats van e-mail</h2>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Werk je samen met collega's aan informatie die je moet opleveren in een Word- of Excel-document, dan worden de bestanden vaak over en weer gemaild. Zo kan er snel een versie-chaos ontstaan, waarbij de laatste informatie vaak alleen in een mailbox of in de eigen bestanden op de pc beschikbaar is, en (nog) niet voor de rest van de organisatie. Zo zou het kunnen gebeuren dat verschillende collega's binnen je organisatie aan dezelfde informatie werken, zonder dat ze dat van elkaar weten.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Wanneer je een bestand deelt in Connections (in Bestanden of in Bestanden in een Community) en deze met Tags goed vindbaar maakt, wordt de informatie toegankelijk voor anderen. Dan kunnen collega's deze bekijken, downloaden, en aanbevelen. Ook kunnen ze er vragen over stellen of commentaar geven door een reactie te plaatsen. Iedereen die het bestand in Connections mag wijzigen, kan de wijzigingen als nieuwe versie uploaden. Zo beschikt iedereen altijd over de meest recente versie.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h2>
Samenwerken in een activiteiten in plaats van e-mail</h2>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Een activiteit is uitermate geschikt om taken toe te wijzen en de voortgang van werkzaamheden te volgen. Bijvoorbeeld bij de volgende werkzaamheden is een Activiteit daarom een goed alternatief voor e-mail:</div>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li>het organiseren van een event</li>
<li>het doorlopen van een installatieprocedure</li>
<li>het schrijven van een project-document</li>
<li>het proces voor het maken en versturen van een nieuwsbrief</li>
<li>samenwerken aan een uitgebreid document</li>
</ul>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
Alle taken en informatie komen dan op één plek samen en staan niet langer verspreid over verschillende e-mails.</div>
<div dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<br /></div>
<h3 style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin-top: 5px;">
<strong>Onderdelen van een activiteit:</strong></h3>
<ul dir="ltr" style="background-color: white; color: #222222; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; margin: 0pt; padding-left: 40px;">
<li><em>Secties</em>: waarmee je de structuur van de activiteit kunt bepalen; bijvoorbeeld een project onderverdelen in fasen en binnen elke fase taken (actiepunten) toewijzen.</li>
<li><em>Items</em>: bevatten informatie over een onderwerp in het betreffende onderdeel (sectie) van de activiteit.</li>
<li><em>Actiepunten</em>: kun je toekennen aan personen (met einddatum) en kunnen worden afgevinkt door degene die de activiteit heeft toegewezen gekregen en door de eigenaar. Eigen actiepunten kun je in je IBM Notes agenda tonen.</li>
<li><em>Reageren op en aanvullen van</em> items en actiepunten.</li>
<li>Zoals bij alle samenwerk middelen binnen Connections kun je een Activiteit toevoegen aan een Community of je kunt een losse Activiteit maken</li>
</ul>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-73719954827521464912015-06-15T15:27:00.000+02:002015-06-15T15:27:00.954+02:00Peek into User Adoption Strategies workshop @SilversideAt Silverside we hosted <b>Michael Sampson's User Adoption Strategies workshop</b> for the past three years, as an exclusive partner in the Netherlands.<br />
This year we had <b>two days full</b> of attendees, from the Netherlands, and even Sweden! <br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-DVkVBVfw4bc/VX7EFz-GPsI/AAAAAAAAD6A/_28XAq4K6cw/s1600/Sampson2015banner.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="64" src="http://2.bp.blogspot.com/-DVkVBVfw4bc/VX7EFz-GPsI/AAAAAAAAD6A/_28XAq4K6cw/s320/Sampson2015banner.png" width="320" /></a></div>
<br />I would like you to get a little peek inside this year's workshop, which was done with a combined total of 48 attendees from 26 different organistions.<br />
<br />
Leading for the one-day workshop is his book '<a href="http://michaelsampson.net/books/useradoption/" target="_blank">User Adoption Strategies</a>'. Apart from very interesting theory and real life examples from his research and consulting over the past years, there is a strong focus on sharing and learning from eachother. This is why, at the start attendees are asked <i>to not sit next to their colleagues</i>.<br />
<br />
Especially during the assignments break-outs this turns out to be very valuable. At several points students are asked to reflect on a user adoption strategy, in varying groups.<br />
<br />
Each assignment is around one of the <b>four stages</b> Michael talks about in his book and workshop:<br />
<ol>
<li>Winning attention</li>
<li>Cultivating basic concepts</li>
<li>Enlivening Applicability</li>
<li><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]-->Making it real </li>
</ol>
For each stage Michael has some user adoption strategies that work best in that stage.<br />
<br />
Groups are asked to reflect on the following for their specific chosen user adoption strategy.<br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]-->
<br />
<blockquote class="tr_bq">
<i><span lang="EN-US" style="mso-ansi-language: EN-US;">Share
and discuss your experiences of using the strategy at your work, including when
it worked well and when it didn’t work so well. </span></i>
<i><span lang="EN-US" style="mso-ansi-language: EN-US;">Choose
one group member to report back on your discussion. You will have 5-6 minutes
to report back. Reporting back should include: </span></i><ul>
<li>
<i><span lang="EN-US" style="mso-ansi-language: EN-US;">A quick overview of the strategy. </span></i></li>
<li>
<i><span lang="EN-US" style="mso-ansi-language: EN-US;">Your positive experiences with using
the strategy. </span></i></li>
<li>
<i><span lang="EN-US" style="mso-ansi-language: EN-US;">Your warnings about using the
strategy. </span></i></li>
</ul>
</blockquote>
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">I will share some of the discussions I overheard in some groups, around the first 3 stages:</span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US;"><br /></span>
<br />
<h3>
Stage 1 ’Winning Attention’</h3>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-yNO2E9edPEw/VX7HfJ-jhqI/AAAAAAAAD6M/4YpujpZL6mY/s1600/Stage1.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="216" src="http://4.bp.blogspot.com/-yNO2E9edPEw/VX7HfJ-jhqI/AAAAAAAAD6M/4YpujpZL6mY/s320/Stage1.png" width="320" /></a></div>
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]--><u>Strategies for winning attention: </u><br />
<ul>
<li>Executive support</li>
<li>Real-to-life scenarios</li>
<li>Exemplar stories</li>
<li>Roadshow</li>
<li>Organization Chaos</li>
</ul>
<br />
I will talk about the first two strategies.<br />
<br />
<br />
<br />
<h4>
Strategy 'Executive Support'</h4>
The group shares their experiences, sometimes from previous employers, on this strategy, or the absence of it. They all agree executive support should not be 'talking the talk' only, but much more preferable 'walk the walk'.<br />
Some examples of this are a video Saxion did for one of their adoption programs, where managers of secretaries and PA's we're being addressed in a collective video by their manager personally. The managers would - all in their own way - declare their support for the program, and their time and energy spent.<br />
<br />
<h4>
Strategy 'Real-to-life scenarios'</h4>
The group strongly believes in this scenario. OMROn has used this quite a lot, particularly the scenario smarter meetings. Zorggroep Sint Maartenshares their program for home care nurses who were all involved in buidling their own work scenario. The used something like a whats-app group to be in contact with eachother in an easy way. Since home care nurses are always working privately at client's homes instead of a shared office, being able to share knowledge and experience in a SharePoint teamsiteis important for them.<br />
<br />
<br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<h3>
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]-->Stage 2 ‘Cultivating basic concepts</h3>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-nvskHpxYwS0/VX7KQCCCtJI/AAAAAAAAD6Y/KLkSfhROMU4/s1600/Stage2.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="209" src="http://2.bp.blogspot.com/-nvskHpxYwS0/VX7KQCCCtJI/AAAAAAAAD6Y/KLkSfhROMU4/s320/Stage2.png" width="320" /></a></div>
<h3>
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--></h3>
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]--><u>Strategies for cultivating basic concepts: </u><br />
<ul>
<li>Classroom training </li>
<li>Web-based training </li>
<li>Pages on the intranet </li>
</ul>
<h3>
</h3>
<h4>
</h4>
<h4>
</h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;">These are the most commonly used strategies, in most organizations. They seem to be a quick and easy way to make great progress in user adoption, but are actually the least effective!</span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h3>
Stage 3 ‘Enlivening Applicability</h3>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-KtCBbvhfXVQ/VX7MCBrLs_I/AAAAAAAAD6k/gU3_4fEY178/s1600/Stage3.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="211" src="http://4.bp.blogspot.com/-KtCBbvhfXVQ/VX7MCBrLs_I/AAAAAAAAD6k/gU3_4fEY178/s320/Stage3.png" width="320" /></a></div>
<h4>
<span style="font-weight: normal;"><u>Strategies for Enlivening Applicability: </u></span></h4>
<ul>
<li><span style="font-weight: normal;">One to One Coaching </span></li>
<li><span style="font-weight: normal;">Facilitated Group Re Imagining </span></li>
<li><span style="font-weight: normal;">Embedded Champion </span></li>
<li><b><span style="font-weight: normal;">Sandbox for Experimentation </span></b></li>
<li><span style="font-weight: normal;">Easy First Steps </span></li>
<li><span style="font-weight: normal;">Build It And They Will Come</span></li>
</ul>
<br />
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
<span style="font-weight: normal;">I've listened in on the groups discussing the strategies 'Sandbox for experimentation', </span><span style="font-weight: normal;">'Facilitated group re-imagining' and 'Easy first steps'. </span></h4>
<h4>
<span style="font-weight: normal;"> </span></h4>
<h4>
Strategy 'Sandbox for experimentation'</h4>
The group compares the sandbox for experimentation to a Proof of Concept. Not surprisingly perhaps, considering the group exists of some IT folks. The key here is, that it is not something, as with a PoC, that is used for measuring success or a go/no go. What is important is that employees feel free to try out things, <i>without the fear of polluting the live system</i>.<br />
<br />
<br />
<h4>
Strategy 'Facilitated group re-imagining'</h4>
All people in the group agree on the importance of <i>keeping an open mind</i> in this strategy.It's about researching possible applicability for a group's actual work. Stimulating to look beyond the way they work now. Coaching in this strategy therefore should not be done with a clear and set goal in mind, but a free-form for the group to <i>explore the possibilities of the new product for their work</i>.<br />
With relatively little effort the coach and the group charts their current work (the way we work now). Subsequently they collectively look at possibilities to do it differently, with the new system's functionality (the way we work new).<br />
The group uses this strategy almost like SCRUM, to re-think their work.<br />
One of the pitfalls in this strategy is that the group often wants to achieve a 100% perfect new way of work. Often the old way of working actually wasn't all that perfect. Rather than focussing on a perfect 100% score in the new way of working, it is much better to achive small steps of improvement. An imporvement of 50-70% using the new technology, is a good result, isn't it?<br />
<br />
<h4>
Strategy 'Easy First Steps'</h4>
An example is given by a group member where they started with a general training on the functionality of Office 365 / SharePoint online. And this was considered by all to be a complete waste of time. Later on I have been doing a '<a href="http://collaborationthoughts.blogspot.nl/2014/12/changing-behaviour-one-tiny-habit-at.html" target="_blank">Tiny habits</a>' program with them, and also bi-weekly meetings to take on small assignments on particular functionality combined with a work scenario. Because you made a sort of contract with yourself to regularly practice a new behaviour, and reflect on it, you gradually started using functionality (in small steps), and got to experience how this could help you in your daily work.<br />
The small assignments and the daily reminders to practice / do something in particular worked really well. <br />
<br />
<br />
<br />
<br />
<br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-68073018621541207132015-06-10T15:42:00.003+02:002015-06-10T15:44:14.293+02:00They didn’t need adoption for their mobile device!?<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]--><span lang="EN-US" style="mso-ansi-language: EN-US;">Recently
during a workshop on <b style="mso-bidi-font-weight: normal;">user adoption
strategies</b> by <b style="mso-bidi-font-weight: normal;">Michael Sampson</b>,
one of the attendees remarked how user adoption seems to be very different for
mobile devices than it is for other technology. He noticed how very badly written
(or not written at all) announcements or instructions for anything to do with
mobile devise use are still effective. Yet very well thought and positioned
materials on the collaboration platform were not doing anything at all.</span><br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span lang="EN-US" style="mso-ansi-language: EN-US;">So why is
it that we achieve great user adoption on getting employees to use mobile
devices, but not such good user adoption on using their collaboration platform?</span></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">As Michael
clearly answered there is a big difference in people using their mobile
devices, and people using a collaboration platform. A mobile device is
something they use personally. Often it is even their private device. Changing
the way <b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;">I</i></b> work, using <b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;">my</i></b> mobile device doesn’t require
anybody else to change with me. I can easily start using my mobile device for
e-mail, without my colleagues having to use a mobile device. They can continue
to use their desktop application. </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">A
collaboration platform, such as Office 365 or IBM Connections, does require a
group of people to change the way they work. There is no way I could start
using online co-authoring documents, or sharing travel reports in a community
blog without my colleagues using this too! Often it becomes complex to shift to
another way of working collectively. There are different needs, governance,
security and culture to address. Making the change collectively therefore is
much slower, and requires different efforts.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">According
to B.J. Fogg, as explained in his <a href="http://www.behaviormodel.org/" target="_blank"><i style="mso-bidi-font-style: normal;">Behaviour Model</i></a>, in order to change behavior 3 things need to be present at the same
time: <b style="mso-bidi-font-weight: normal;">motivation</b>, <b style="mso-bidi-font-weight: normal;">ability</b> and <b style="mso-bidi-font-weight: normal;">trigger</b>. This is true for an individual of course, but could apply
to a group or organization as a whole as well. </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">So what
does this model mean? In short, in order to achieve a target behavior (your
goal, but could be broken down into smaller steps) a person needs to be <i style="mso-bidi-font-style: normal;">motivated</i> to do so, and needs to <i style="mso-bidi-font-style: normal;">be able</i> to do it. <i style="mso-bidi-font-style: normal;">Motivation</i> makes you put in the effort. <i style="mso-bidi-font-style: normal;">Ability</i> means you have the time, money or resources to do it. </span></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-d3W1JqxEqSE/VXg93AVB9JI/AAAAAAAAD5o/e4khogqPguk/s1600/MAB.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="256" src="http://3.bp.blogspot.com/-d3W1JqxEqSE/VXg93AVB9JI/AAAAAAAAD5o/e4khogqPguk/s320/MAB.png" width="320" /></a></div>
<br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-fareast-language:EN-US;}
</style>
<![endif]-->
<br />
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">A person
could be highly motivated, yet have low ability, but still reach the target behavior.
Or a person could have low motivation but high ability and reach the target behavior.
But most importantly we need the 3<sup>rd</sup> factor: a trigger. A trigger
functions as a reminder for us to do the new behaviour. A trigger could be an
alarm, seeing someone’s face, or an existing habit. When we combine an existing
habit, to be followed by the new habit, that’s when we most easily achieve a
change in behaviour.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What
happens with mobile device use, is that the motivation to use it is in general very
high, as compared to other tools made available to employees. The ability to
use them is also often quite high. People use their device for lots of things,
also besides work, and devices are becoming easier to use all the time. The
trigger is something that is always there with mobile devices. In fact, that is
why a lot of people are so hooked to their phones. They are constantly being
reminded by apps showing badges, makings sounds or even gamification techniques
to keep them going at it.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">So why do I
think we do not need a lot of adoption strategies for getting people to use –
for example – e-mail on their mobile device? Because they are highly motivated
to have and work with a mobile device. It allows them to work from home or
on-the-go. Mobile phones are becoming so mainstream that in general people know
how to operate them, especially since it is the same for personal use as for
business use. More and more organizations allow people to bring their own
device, or supply one if necessary. They are simply available. Mobile devices
are great to trigger people into using them (all the time!) which makes them
use it a lot and for more and more situations.</span></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-19185290324730950242015-06-01T14:03:00.000+02:002015-06-01T14:03:06.485+02:00Van ‘moeten gebruiken’ naar ‘willen gebruiken’Onderzoek wijst uit dat slechts 11% van de functionaliteit van
software werkelijk wordt
gebruikt. De belangrijkste reden voor deze zeer lage adoptiegraad ziet
de organisatie Silverside in de te technische implementatie van deze
platformen.<br />
Het implementeren van een samenwerkingsplatform is
echter een mensgeoriënteerde uitdaging. En dat vereist nu eenmaal een
compleet andere implementatie aanpak.<br />
<br />
Vandaar dat Silverside afgelopen
jaren de <b>3G implementatie-methodiek</b> heeft ontwikkeld om te komen tot <strong>84% tevreden gebruikers</strong>.
Deze methode is gebaseerd op het gedachtegoed van grootdenkers als
Simon Sinek, Carl Gustav Jung, David Allen en Michael Sampson. Deze
laatste guru haalt Silverside deze zomer vanuit Nieuw Zeeland exclusief
naar Nederland voor een workshop over gebruikersadoptie!<br />
<br />
Vanuit de
filosofie "Haal eruit wat erin zit" gelooft Silverside in het beter
benutten van bestaande implementaties.<br />
<br />
<h2>
Begin met Waarom</h2>
<span>Begin iedere verandering, of het nu gaat om
een verhuizing naar een andere verdieping of om de implementatie van een
samenwerkingsplatform, te beginnen met de vraag ‘waarom?’.</span><br />
<br />
<span>Het meest belangrijke aspect van verandering in een software
implementatie is de communicatie. Er is maar één kans om de juiste
eerste indruk te maken. Om onnodige weerstand (en zelfs sabotage) te
voorkomen, adviseren wij om altijd te werken en beslissingen te nemen op
basis van een goede inspirerende boodschap. Werk deze vervolgens uit in
een communicatieplan waarin beschreven staat hoe de communicatie
richting alle betrokken medewerkers zal plaatsvinden. Dit artikel geeft
hiervoor concrete handvatten aan de hand van de Golden Circle van Simon
Sinek.</span><br />
<br />
<span>Elke organisatie, maar ook onze eigen carrière, functioneert
altijd op drie niveaus. Wat we doen, hoe we het doen en waarom we het
doen. Als alle 3 niveaus zijn uitgelijnd, geeft het ons een filter om
beslissingen te nemen. Het biedt een basis voor verandering. Als alle
drie in balans zijn, zullen anderen met absolute duidelijkheid en
zekerheid zeggen: "We weten wie je bent. </span><span>We weten waar je voor staat."</span><br />
<br />
<span><img alt="Beerendonk startwhy" height="98" src="http://www.hrzone.nl/images/banners/Beerendonk_startwhy.jpg" style="float: right;" width="98" /> <i>“With
a little discipline, anyone can learn to inspire. ‘Start With Why’
offers an unconventional perspective that explains WHY some people and
organizations are more innovative, more profitable, command greater
loyalties from customers and employees alike and, most importantly, are
able to repeat their success over and over. These are not the one hit
wonders. These are the ones who change the course of industries or even
society.” </i></span><br />
<span>Bekijk de <a href="http://ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html" target="_blank" title="TedTalk Simon Sinek">video samenvatting</a>.</span><br />
<span><br /></span><span></span>
<span>Elke organisatie weet wel WAT ze doen. Dat zijn de producten of
diensten die ze bieden. Sommige organisaties weten HOE ze het doen. Dat
is de value proposition, het onderscheidend vermogen, of het unique
selling point. Slechts heel weinig organisaties of mensen weten WAAROM
ze iets doen. Je waarom is een oorzaak, een doel, of een geloof.
Waarvoor kom je uit je bed elke ochtend, of waarom bestaat onze
organisatie eigenlijk, en waarom moet dat voor anderen verschil maken?
Geld verdienen is daarbij nooit een waarom, dat is meer een gevolg. Een
juiste WAAROM inspireert ons.</span><br />
<span>De Golden Circle van Simon Sinek visualiseert de WAAROM, HOE en
WAT. De meeste organisaties en mensen werken van buiten naar binnen. We
vertellen WAT we doen en HOE we het doe en daarin verschillen van
anderen, en verwachten dan dat ze onze boodschap (product, nieuwe
software) ‘kopen’. Het probleem is echter dat WAT en HOE niet
inspireren. Feiten en cijfers mogen dan wel heel logisch zijn, maar we
nemen geen besluiten op puur rationele basis.</span><br />
Wanneer je wilt inspireren, dan begin je van binnenuit. Wanneer we
communiceren vanuit ons doel, oorzaak, of geloof, dan communiceren we op
een manier die besluitvorming en gedrag drijft. Communiceren vanuit de
WAAROM raakt letterlijk het deel van de hersenen dat gedrag inspireert.<br />
<br />
<a href="http://www.hrzone.nl/images/banners/Beerendonk_startwhy2.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img alt="Beerendonk startwhy2" border="0" height="89" src="http://www.hrzone.nl/images/banners/Beerendonk_startwhy2.jpg" width="173" /></a><br />
<span>Dit heeft van alles te maken met hoe onze hersenen werken. De</span> <span>neo</span><span>-</span>cortex <span>is verantwoordelijk voor</span> <span>al onze</span> <span>rationele</span> <span>en analytische</span> <span>denken en</span> <span>taal</span>.
En de neo-cortex correspondeert met de WAT. Ons limbisch brein is
verantwoordelijk voor al onze gevoelens, zoals vertrouwen en loyaliteit.
Het is ook verantwoordelijk voor al het menselijk gedrag, alle
besluitvorming.<br />
<br />
Met andere woorden, ondanks dat mensen enorme hoeveelheden
gecompliceerde informatie zoals kenmerken, voordelen, feiten en cijfers
kunnen begrijpen zal dit communiceren van buiten naar binnen gewoon niet
gedrag sturen. Wanneer we kunnen communiceren van binnen naar buiten,
praten we rechtstreeks naar het deel van de hersenen dat het gedrag en
de besluitvorming regelt, en dan gaan mensen hun beslissingen
rationaliseren met de neo-cortex. We denken dus dat we rationele wezens
zijn, maar dat zijn we helemaal niet. Daarom kunnen we zeggen dat mensen
niet kopen wat je doet, ze kopen waarom je het doet, en wat doet dient
gewoon als het tastbare bewijs van wat je gelooft.<br />
Om de Golden Circle goed te laten werken, moet je een duidelijke
WAAROM hebben, een discipline van HOE en consistentie van WAT. Anderen
weten pas waarom je doet wat je doet, als je duidelijk bent. Je moet
consistent vanuit je waarden en uitgangspunten praten en handelen.<br />
<br />
<h2>
5x Waarom</h2>
Veel organisaties vinden het al moeilijk om een inspirerende ‘Waarom’
voor de organisatie zelf te formuleren. Wanneer er dan een nieuw
samenwerkings-platform wordt geïntroduceerd kan het behoorlijk lastig
zijn om ook hier een inspirerende boodschap te creëren die medewerkers
inspireert en daardoor aanzet tot verandering van gedrag.<br />
<br />
Silverside kan hulp bieden in het komen tot een goede ‘Waarom’
boodschap. Daartoe is een brainstorm workshop ontwikkeld, gebaseerd op
‘Start met het Waarom’ van Simon Sinek en het principe van de 5 Why’s
van Sakichi Toyoda om de waarom van een nieuwe software implementatie en
de algemene boodschap daarover helder te krijgen: <a href="http://silverside.nl/event/5x-waarom-workshop/">5x Waarom workshop</a>.<br />
<br />
Soms hebben organisaties wel een strategie, missie of een visie
gedefinieerd. En wat gebeurt er wanneer we de Golden Circle van bovenaf
bekijken? Dan hebben we een kegel, een piramide (of zoals bij
Silverside: een toeter!). Zo kun je de Waarom, Hoe en Wat’ ook bekijken
als de Missie, Visie/Kernwaarden en Strategie van een organisatie.<br />
<img alt="Beerendonk why3" height="122" src="http://www.hrzone.nl/images/banners/Beerendonk_why3.jpg" width="157" /> <img alt="Beerendonk4" height="107" src="http://www.hrzone.nl/images/banners/Beerendonk4.jpg" width="282" /><br />
<br />
De 5 Why’s van Sakichi Toyoda is ontstaan om op een eenvoudige maar
zeer effectieve manier de bron (root-cause) van een probleem te
identificeren. De ‘5 x waarom’ methode is ontwikkeld om root-cause
analyses uit te voeren voor productie gerelateerde problemen. We kunnen
deze methode uitstekend toepassen binnen de workshop om de ‘Waarom’ van
de implementatie te achterhalen. Stel de vraag ‘Waarom doen we dit?’
Waarschijnlijk zal het antwoord nog steeds een onduidelijkheid bevatten.<br />
<br />
Net als een kind blijft vragen ‘Waarom?’ als deze iets ziet of hoort,
kun je de ‘5 x waarom’ methode toepassen om net zo lang door te blijven
vragen tot dit niet meer mogelijk is. Ervaring leert dat men eigenlijk
steeds neigt een ‘Hoe’ te formuleren, en nog niet echt een ‘Waarom’.<br />
<img alt="Beerendonk5" height="270" src="http://www.hrzone.nl/images/banners/Beerendonk5.jpg" style="display: block; margin-left: auto; margin-right: auto;" width="438" /><br />
<br />
In een interactieve workshop gaan we aan de slag om tot een heldere
inspirerende ‘Waarom’ boodschap te komen, die medewerkers aanzet om hun
gedrag te veranderen, en het gereedschap efficiënt te gaan willen
gebruiken. Waarom kiezen we überhaupt voor een platform? Wat is de
achterliggende gedachte en hoe gaat het ons helpen?<br />
Vanuit de ‘Waarom’ boodschap kan het communicatieplan en het
adoptieplan verder vorm krijgen. De boodschap komt in alle volgende
communicatie, en adoptiematerialen (scenario’s, stappenkaarten,
training, video’s et cetera) consistent terug.<br />
<h2>
3G implementatiemodel</h2>
Silverside gebruikt de Golden Circle theorie van Simon Sinek om
succesvol de verandering van een implementatie te communiceren richting
alle toekomstige eindgebruikers. In combinatie met de technologische
adoptie levenscyclus en de vier fases van adoptie creëert het de basis
laag in het Silverside 3G implementatiemodel:<br />
<img alt="Beerendonk6" height="75" src="http://www.hrzone.nl/images/banners/Beerendonk6.jpg" width="424" /><br />
<ol>
<li><b>Gebruik ‘Waarom’</b> om de diepere betekenis van verandering te
communiceren. Richt je niet op kostenbesparing (dit is een resultaat!),
communiceer de echte kijk op samenwerking;</li>
<li><b>Gebruik ‘Hoe’</b> om te laten zien hoe de makkelijke concepten in een dagelijkse werkdag toegepast kunnen worden.</li>
<li><b>Gebruik ‘Wat</b>’ om te laten zien welke functies u aanlevert en de ondersteuning die u biedt in dit veranderingsproces.</li>
<li><b>Gebruik ‘Ondersteun’</b> om de mensen constant aan de ‘Waarom, Hoe en Wat’ herinneren.</li>
</ol>
Op het juiste moment communiceren over de ‘Waarom, Wat en Hoe’ van
een project heeft enorme invloed op de software implementatie. Het is
essentieel om juiste verwachtingen te beschrijven richting de
verschillende doelgroepen en om een duidelijke en juiste manier van
communiceren te hebben die past bij de ‘waarom’ en de corporate branding
van de organisatie.<br />
Het is aanbevolen om de eerste communicatie over de ‘Waarom, Hoe en
Wat’ van het project te doen door middel van een lanceringsaankondiging
op een (hoog) management niveau. Dit laat betrokkenheid en verplichting
zien bij het project en laat duidelijk de planning van het project zien.
Om opstartproblemen te voorkomen is het het beste om een bestaand
communicatieplatform te gebruiken zoals bijvoorbeeld het Intranet of
publicatiepunten.<br />
<br />
<h2>
Download hoofdstuk ‘Begin met waarom’</h2>
Om een bepaalde beweging of verandering kracht bij te zetten, en om
hem goed over te laten komen bij de doelgroep, leert Robert, een
medewerker van Target BV, dat hij moet inspelen op het gevoel en de
beleving van dat publiek. Alleen maar praten over feiten en details (dus
het ‘wat’) zorgt er niet voor dat mensen geïnspireerd worden. In zijn
boek ‘Start with why’ stelt Simon Sinek dat de meest invloedrijke
personen van de afgelopen eeuw niet groot zijn geworden door situaties
vanuit het ‘wat’ te benaderen, maar juist door deze te benaderen vanuit
het ‘waarom’.<br />
<br />
Vraag het gratis hoofdstuk ‘Begin met waarom’ aan door een e-mail te sturen naar <span id="cloak22965"><a href="mailto:info@silverside.nl">info@silverside.nl</a></span>.<br />
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-55257372232792331632014-12-29T15:59:00.003+01:002014-12-29T16:03:05.607+01:00Changing behaviour, one tiny habit at a timeDuring my career I've given many workshops on new technology and getting employees to adopt it by changing their way of working. Even though the workshops were often succesful, and employees 'get it', often I would still not see a change in way of working happening afterwards. "I just didn't have the time", or "I simply forgot", or "I don't know why" were reasons given for not applying newly learned concepts and skills.<br />
<b><i>Why is it, that people don't change their behavior? I wondered.</i></b><br />
It isn't 't just not being motivated enough, nor because they don't have the ability to do so. After all, they have the training, the right tools and seemed to be very motivated to get going.<br />
<br />
Something's missing ...<br />
<br />
<h3>
<b>We need more than training</b></h3>
Workshops are only a small part of all the adoption strategies available. Buidling on the concepts of great thinkers, researchers and writers such as Simon Sinek (Start with Why), Michael Sampson (User Adoption Strategies), Carl Jung (personality types), BJ Fogg (Behavior model) and Rogers (Innovation Adoption Curve) I work with the Silverside 3G Adoption model. 3G stands for <b>G</b>evoel, <b>G</b>edrag, <b>G</b>ereedschap, which parallels 'Why, How, What' by Simon Sinek. This model assures you impact the whole employee population (all personality types), with a broad spectrum of user adoption strategies that work for in all groups of the adoption cycle.<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-LNKFkexTWQM/VKFiF-LOn9I/AAAAAAAAD1Y/VnGPNbyY5y4/s1600/3GEN.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-LNKFkexTWQM/VKFiF-LOn9I/AAAAAAAAD1Y/VnGPNbyY5y4/s1600/3GEN.png" height="476" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Silverside 3G adoption model</td></tr>
</tbody></table>
<br />
<br />
<br />
<a href="http://1.bp.blogspot.com/-l07w1SmnQHI/VKFi2PaA7OI/AAAAAAAAD1g/sM1t9UfD79g/s1600/UnclearPath.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://1.bp.blogspot.com/-l07w1SmnQHI/VKFi2PaA7OI/AAAAAAAAD1g/sM1t9UfD79g/s1600/UnclearPath.jpg" height="156" width="200" /></a>The biggest challenge in user adoption is about changing behavior: moving from ‘<b>the way we work now</b>’
to ‘<b>the way we work new</b>’, until that becomes so automatic and
internalized that it again will be ‘the way we work now’. Particularly
with a social platform employees can be dazzled with all the
possibilities and the huge change it requires of them.<br />
<br />
<br />
<br />
For such a transformation you need more than training ‘how’ to use a
tool, or even ‘why’ to use it. Tooling is the technology-push that makes
new ways of working possible, but it does not make me change my work
habits. To effectively change or start behavior requires practice and we
need to take small steps that are easy to do.<br />
<br />
<br />
<h3>
<b>Making it real </b></h3>
That is why we've added a 4th layer to the 3G adoption model: Support, aligned with User Adoption Strategies to 'Make it real'. Quite simply this is done by 'on the job suport'. This could be by supporting people at their desk, or answering questions (online through FAQ or by helpdesk for example). It can also be accomplished by using gamification, as this will support employees while doing their job continuously, trying to get them to go further.<br />
<br />
Another strategy for 'Making it real' is by doing a <b>Tiny Habits</b> program. This porgram is based on B.J. Fogg’s
Behavior model and is used for a practical support program to change behavior.<br />
<br />
The program is all about <b><i>practicing </i></b>new behavior. In small manageable steps, that are easy to do. <br />
We need employees <i><b>to get into the habit of doing new behavior</b></i>. By practicing we need employees to get better applying their new behavior, so they will improve, step-by-step, from Newbie, to Regular to Enthusiast over time.<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-y74pCohfojA/VKFl55Qo5dI/AAAAAAAAD1s/amJuVVrjtu4/s1600/WhyTinyHabits.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://3.bp.blogspot.com/-y74pCohfojA/VKFl55Qo5dI/AAAAAAAAD1s/amJuVVrjtu4/s1600/WhyTinyHabits.png" height="237" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Practcing to get better at a new behavior</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
BJ Fogg's Behavior Model indicates that in order to achieve a new behavior 3 things need to be present at the same time: Motivation, Ability and Trigger. Most user adoption strategies will contribute to motivation (why) and ability (how). But the missing link seems to be the trigger.<br />
<br />
Think of the trigger as an alarm, or a reminder. <br />
To get into the habit, you put your new Tiny Habit <i><b>after </b></i>an existing habit, which we call an <b>anchor</b>. The anchor <i><b>triggers </b></i>the new tiny habit. <br />
<br />
The program will guide employees for one week, practing 2 Tiny Habits. During the week they will get background info on the Behavior Model and feedback on their progress. The focus is not on doing it perfectly, but on practicing the skills on learning new habits.<br />
<br />
It all starts with choosing good Tiny Habits.<br />
<br />
A “Tiny Habit” is a behavior --<br />
<ul>
<li>you do at least once a day</li>
<li>that takes you less than 30 seconds </li>
<li>that requires little effort</li>
</ul>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-O-4msWah-ZU/VKFoW_DvlvI/AAAAAAAAD14/OCBUNG7JDSY/s1600/FormatTinyHabit.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-O-4msWah-ZU/VKFoW_DvlvI/AAAAAAAAD14/OCBUNG7JDSY/s1600/FormatTinyHabit.jpg" height="40" width="400" /></a></div>
<br />
<br />
<br />
<br />
<br />
Think of social collaboration habits such as:<br />
<ul>
<li>Sharing information by posting statusupdates.</li>
<li>Setting your current availability status to provide information on my accessability.</li>
<li>Getting updates from my colleagues on the project we are collaborating on.</li>
<li>Tracking my team task progress.</li>
</ul>
These could be practiced by picking a good anchor:<br />
<b>After I ...</b><br />
<ul>
<li>Start my computer in the morning</li>
<li>Get my first cup of coffee </li>
<li>Come back from lunch</li>
</ul>
<br />
And followed up by a tiny new behavior:<br />
<b>I will ...</b><br />
<ul>
<li>Log in to Sametime and set my current Status and message that indicates my location, activities, best way of contact for now, or later (when?).</li>
<li>Will go to my project Community Recent Updates and read the latest contributions of my team.</li>
<li>Will go to My Updates page, and reply / like / comment on messages posted to me. </li>
</ul>
<br />
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-73231468551513415122014-12-17T16:44:00.000+01:002014-12-29T15:11:30.803+01:00Beyond theory: Trials & tribulations in becoming a successful social business <br />
It is quite common to hear customers or partners speak about their social business adoption strategy. Ranging from advertorials to true inspiring personal anecdotes, however interesting they are, these are always limited to just one point of view or just one's experience.<br />
<br />
Then there are the theoretical books, whitepapers and presentations by user adoption or social business gurus. Based on scientific research or developed concepts they provide us with a good base to come up with user adoption strategies that make sense. But what if we do not want to hear just one's experience, or trust theory alone, but want to get insight into what works and what doesn't work for many others?<br />
<br />
There seems to be a gap there.<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-JYL2bqcEYyo/VJGbh9Fiy4I/AAAAAAAAD1A/KTrkG-EDuV8/s1600/Bridging%2Bthe%2Bgap.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-JYL2bqcEYyo/VJGbh9Fiy4I/AAAAAAAAD1A/KTrkG-EDuV8/s1600/Bridging%2Bthe%2Bgap.png" height="241" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Bridging the gap</i></td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
What is missing is a good combination of the two: aligning many stories with a solid foundation in research. <br />
<br />
<br />
<b>Don't believe us, believe them! </b><br />
Silverside interviewed 32 people from over 22 different organisations about their social business journey. We gathered a lot of insight <span class="" id="result_box" lang="en"><span class="hps">about</span> <span class="hps">new ways</span> <span class="hps">of</span> <span class="hps">working (together)</span> <span class="hps">and knowledge</span> <span class="hps">sharing in a social business. </span></span>Then we took the insights gathered about from these interviews and aligned them with prevalent theoretical concepts, such as Micheal Sampson's User Adoption Strategies, Roger's adoption curve, Simon Sinek's Start with Why, Cialdini's Influence, BJ Fogg's Behaviour Model, Daniel Pink's Drive, Stephen Covey's 7 habits of highy effective people - and the 8th habit, Maslow's Hierarchy of Needs, Insights Discovery and Carl Jung's personality types, and David Allen's Getting Things Done.<br />
<br />
<br />
<b>Business novel</b><br />
What do you get when you analyse this pile of interviews and distil the essence of these organisations' experiences? A business novel (<a href="http://www.slideshare.net/RolandDriesen/target-bv-sneak-preview" target="_blank">Samen schieten op resultaat</a>), based on 2 concepts: A story about a fictional organisation called 'Target BV' in the style of 'The hero's journey' by Joseph Campbell. This makes the theoretical concepts and all the stories a pleasant read. Unfortunately at present the novel is only available in Dutch. <br />
<br />
<br />
<b>Presenting at IBM ConnectED</b> <br />
But you get a chance to hear about our insights into user adoption strategies! <br />
<a href="http://nl.linkedin.com/in/femkegoedhart" target="_blank">Femke Goedhart</a> and I are presenting at <a href="http://www.ibm.com/software/collaboration/events/connected/" target="_blank">IBM ConnectED 2015</a>, a session in the <br />
Best Practices track, <b>BP202
</b><span data-dojo-attach-point="titleNode"><b>Beyond Theory: Trials and Tribulations in Becoming a Successful Social Busines</b>s. We will present to you a mix of strategies to find t</span>h<span class="" id="result_box" lang="en"><span class="hps">e <i>essence of</i></span><i> </i><span class="hps"><i>social business adoption</i>. Not just </span></span>strategies <span data-dojo-attach-point="titleNode">that worked, but also some that didn't work! Because there is so much to learn from both success and struggles!</span><br />
<span data-dojo-attach-point="titleNode"><br /></span>
<br />
You can register for IBM ConnectED 2015, on january 25-28, in Orlando Florida.<br />
http://www.ibm.com/software/collaboration/events/connected/<br />
<br />
<span data-dojo-attach-point="titleNode">Find our session and add it to your calendar in the <a href="https://www-950.ibm.com/events/global/ibmced/agenda/preview.html" target="_blank">session planner</a>.</span> <br />
<br />
<br />
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-65657421992515513752014-08-13T16:05:00.002+02:002014-08-27T13:47:54.044+02:00Searching the web versus searching your company's collective intellgence<div class="tr_bq">
<br></div>
One of the key objectives of implementing a social business software tool is to help employees share knowledge and expertise.<br>
I just stumbled upon a great tiny feature that will allow me to search my company's collective knowledge, right from my browser!<br>
<br>
<h3>
Social business software lets you find relevant and valued information</h3>
Often, without a social business tool, employees of different departments or countries are often re-inventing the wheel. Because they don not have the tool to work openly (share what they do and why) there is no way of finding information by colleagues that could be very useful to them.<br>
Maybe these colleagues have done something similar or have been confronted with a similar challenge or issue. Maybe someone wrote exactly that kind of report or made a presentation you could re-use. Yet, without social software in place, how could you learn from them? How would you find that information? Or even know if the information is out there?<br>
<br>
<br>
So they Google, to see if the internet can provide an answer.<br>
<br>
<br>
Not that I don't like Google. It ususally helps me find things fast and good. BUT, there is also a lot o junk to go through. Google finds relevant stuff, but cannot put value on the content. How do I know if this information is up to date? Can I trust the source? Is it applicabe to our company?<br>
When you're searching the web, in general, it takes a lot of time to find the gems, the truely useful information, vaued by my peers. How do I filter out the mass of information?<br>
<br>
In comes the social business tool ...<br>
<br>
Why not search within my company instead? Why not first try to find what my colleagues have found before me on this big internet? Find what my colleagues before me found useful, and saved in the tool, maybe even with comments, tips, and context (what project/issue/client they used it for). Find what our own matter experts have written down before. And be able to find the colleague behind the shared information to see their background in their Profile, to assess it's value, and possibly to get in touch if I need to know more.<br>
<br>
<br>
<h3>
What usually happens though</h3>
I see it time and again. There is a social software tool available, but our first instinct whenever we need to find information is to use Google search again. Not using the collective intelligence available in the company, waisting a lot of time searching and filtering.<br>
<br>
<h3 class="title topictitle1">
Adding IBM Connections
search to your browser</h3>
I just stumbled upon this tiny feature when reading the IBM Connections Knowledge Center wiki:<br>
<blockquote>
<span style="background-color: #444444;"><span style="color: white;">Add IBM® Connections to the list of search engines used by your web browser so that you can search IBM Connections content directly from the browser.</span></span></blockquote>
When following the instructions for your browser (IE, Firefox, Chrome) provided in <a href="http://www-01.ibm.com/support/knowledgecenter/SSYGQH_5.0.0/user/eucommon/t_eucommon_using_lc_search.dita?lang=en" target="_blank">the article</a> you will get your Connections search added to your bwoser search bar.<br>
<br>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-2vn8nA0E6IY/U-ttMOQquSI/AAAAAAAADxU/alhOx5QFowY/s1600/ConnectiosnSearchFF.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-2vn8nA0E6IY/U-ttMOQquSI/AAAAAAAADxU/alhOx5QFowY/s1600/ConnectiosnSearchFF.png" height="155" width="320"></a></div>
<br>
It's really easy to get Connections added to your Firefox search bar:<br>
<ol>
<li>Open the search page of your company's IBM Connections environment: <br>.../search/web/jsp/advancedSearch.jsp</li>
<li>Click on the arrow in your Search toolbar</li>
<li>Click <b>Add Connections</b></li>
</ol>
<br>
<br>
Wouldn't it be cool if we would have all employees' webbrowsers fitted with this Connections search instead of Google? I'm curious as to what would happen. Awareness? Confusion? Irritation? Joy?<br>
<br>
For now, I'm putting this knowledge in our Connections platform.Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-92041251477345970062014-07-17T11:27:00.001+02:002014-07-17T11:27:09.293+02:00Yo for lunch<br /><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-HKv8CkpTI6w/U8eEn0bvSbI/AAAAAAAADwU/-GzNPhp9cdI/s1600/YOlogo.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-HKv8CkpTI6w/U8eEn0bvSbI/AAAAAAAADwU/-GzNPhp9cdI/s1600/YOlogo.jpg" height="200" width="197" /></a></div>
Today my colleague told me about Yo. <br />
Yo? Yes Yo. Just Yo.<br />
Instantly we started installing the app, and all created a username. I guess you could say we are early adopters in the technology adoption lifecycle. <br />
<br />
<a href="http://www.justyo.co/" target="_blank">Yo</a> is the newest free social app, available for <a href="https://itunes.apple.com/app/Yo./id834335592?mt=8" target="_blank"> IOS</a> and <a href="https://play.google.com/store/apps/details?id=com.justyo">Android. </a><br />
<br />
And Yo takes simple to the extreme. Using ZERO characters to communicate. Just click a contact to say 'Yo'. <br />
<br />
<br />
I remember the <i>poke </i>from Facebook. Which I never really got. What did it mean? But with <i>Yo </i>it all seems to fit. Yo is a word that can be used in many contexts. You just instantly know when a friend says 'yo' what that means.<br />
<br />
Many will say that Yo is just a joke. But within just a few weeks time it reached the top of the download charts. <br />
<br />
<h4>
How does it work?</h4>
Sign up, create a username, and invite friends. Then tap their name to say Yo. <br />
<div class="separator" style="clear: both; text-align: left;">
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.blogger.com/video.g?token=AD6v5dxd1aHZCnNF6xFnp4cti764BSqNI7vGRcYn0NrPh2G72Gcie9KlDRn8PsPmniYfd3gnDLWrHou35c6IMTcoRg' class='b-hbp-video b-uploaded' frameborder='0'></iframe></div>
<br />
<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="clear: right; float: right; margin-bottom: 1em; text-align: right;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-2fVbKELRxGk/U8eOVRQTdTI/AAAAAAAADww/dVDKhTYzU3g/s1600/YoSasjab.png" imageanchor="1" style="clear: right; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-2fVbKELRxGk/U8eOVRQTdTI/AAAAAAAADww/dVDKhTYzU3g/s1600/YoSasjab.png" height="320" width="180" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><b><span style="color: red;">Yo me for user adoption consultancy request</span></b></td></tr>
</tbody></table>
Here's what Yo says about Yo:<br />
<blockquote class="tr_bq">
<i>Yo is everything and anything, it all depends on you, the recipient and the time of the Yo.<br />Wanna say "good morning"? just Yo.<br />Wanna say "Baby I'm thinking about you"? - Yo.<br />"I've finished my meeting, come by my office" - Yo.<br />"Are you up?" - Yo.<br />The possibilities are endless. </i></blockquote>
<br />
Yo is the manifestation of the human need to communicate more efficient. Just like a car 'honk' to tell you to get outside and get in the car, or using a broom to bang on the ceiling to tell the upstairs neighbour to be quiet.<br />
<br />
Doing the same with less resources (less effort, time, location, etc) is one of the passions of the human race. <a href="http://h30499.www3.hp.com/t5/Application-Lifecycle-Management/Yo-and-the-art-of-Application-Lifecycle-Management/ba-p/6533468" target="_blank">Says Ofer Spiegel</a>.<br />
<br />
<br />
<br />
Creator and owner of Yo, Or Arbel, describes it this way:<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-3IgHdZMjjX4/U8eMaLwXFmI/AAAAAAAADwk/3gR44FYyuEE/s1600/YoQuaoteYoshe.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-3IgHdZMjjX4/U8eMaLwXFmI/AAAAAAAADwk/3gR44FYyuEE/s1600/YoQuaoteYoshe.jpg" height="107" width="640" /></a></div>
<br />
<br />
<h4>
</h4>
<h4>
</h4>
<h4>
</h4>
<h4>
</h4>
<h4>
</h4>
<h4>
</h4>
<h4>
Yo to sign up for tomorrow's lunch at Silverside</h4>
<br />
Yo is so great because of it's contextual power. Any Yo could mean anything. It's up to the group of friends to get a specific meaning. Between a group of people there is a context and they understand what Yo means.<br />
<br />
At the Silverside office we found our first use case for Yo. Easily.<br />
<br />
We just <a href="http://silverside.nl/event/eclipse/" target="_blank">moved to a new office building</a>. We are the<span style="font-size: large;"> </span>very first tennants, and with only the Silverside crew there, lunch facilities are not fully matured yet. But we have a fantastic receptionist who prepares an awesome lunch table for us.<br />
<br />
All we need to do is tell her we are in tomorrow, and would like to have lunch . We could send an email, ofcourse. But somehow that seems to be too much trouble. So we end up arriving at the office in the morning wondering if we could still get some lunch.<br />
<br />
But now we have Yo. Within 5 minutes we arranged 'our Yo agreement'. Whenever she gets a Yo from any one of us, that colleague is signing up for lunch the next day.<br />
<br />
<b>It's that simple.</b><br />
<br />
Yo is the notification, you and your team decide the context. <br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"><b>Interested? Yo me. I consider your Yo as <i>'Yes I'm interested to have a conversation to discuss user adoption strategies</i>'.</b></span><br />
<br />
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-53464383122896274312014-06-12T16:03:00.000+02:002014-06-13T08:41:45.723+02:00Get your work organised Kanban style!<br />
I've been really looking forward to working with <span style="font-size: large;"><b><a href="http://www.kudosbadges.com/subpages/Kudos%20Boards?OpenDocument" target="_blank">Kudos Boards</a></b></span>, <span style="font-size: large;">a visual, personalised and intuitive display of IBM Connections Activities</span>. The past months I've tested the pre-releases, and on June 11th there was the <a href="http://www.collaborationblueprint.com.au/blog/2014/6/12/kudos-boards-for-ibm-connections-is-ready-to-roll-social-con.html" target="_blank">announcement</a> that Kudos Boards is now ready to go!<br />
<br />
Kudos Boards offers Activities users a better way of getting your work organised.<br />
<br />
<h4>
Kanban style </h4>
I like the <span style="font-size: large;"><b><a href="http://en.wikipedia.org/wiki/Kanban_board" target="_blank">Kanban board</a></b></span> style presentation of IBM Connections Activities. A Kanban board is used quite frequently in projects, but can be usefull for other purposes as well. The Kanban board shows steps in a process or list visually as cards.<br />
<br />
<a href="http://1.bp.blogspot.com/-_TCliipJdrE/U5m3Mi_Z3TI/AAAAAAAADuw/S5caR3EYLpg/s1600/Simple-kanban-board-.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-_TCliipJdrE/U5m3Mi_Z3TI/AAAAAAAADuw/S5caR3EYLpg/s1600/Simple-kanban-board-.jpg" height="169" width="320" /></a><br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
There are some key principles for a Kanban Board:<br />
<ul>
<li>Visualize workflow<br />Cards make the workflow clearer.</li>
<li>Limit work-in-progress<br />Visualisation and workflow immediately shows what still needs to be done, thus gets done !</li>
<li>Pull work from column to column<br />Easily drag and drop cards to move tasks through the workflow process.</li>
</ul>
<br />
<ul>
</ul>
<div class="separator" style="clear: both; text-align: left;">
<a href="http://1.bp.blogspot.com/-VpgUSTwG1no/U5qakht4hVI/AAAAAAAADvA/jpqBDsM5HH0/s1600/Boards3.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-VpgUSTwG1no/U5qakht4hVI/AAAAAAAADvA/jpqBDsM5HH0/s1600/Boards3.jpg" height="211" width="400" /> </a></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-3ae1Kr4FWFY/U5qatO9BSjI/AAAAAAAADvI/ianO4rd1FFM/s1600/Boards1.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-3ae1Kr4FWFY/U5qatO9BSjI/AAAAAAAADvI/ianO4rd1FFM/s1600/Boards1.jpg" height="215" width="400" /></a></div>
<div class="separator" style="clear: both; text-align: left;">
</div>
<h4>
</h4>
<h4>
Kudos Boards 'fixes' some issues with Activities</h4>
<ul>
<li><b>Long lists of Activities</b><br />When employees are using a lot of Activities, it gets hard to track which ones are most important. The only options you have to view your list, is by date or by priority. No personal views or ways to sort.</li>
<li><b>Content in Activities can become very long lists|</b><br />Often all the content in an Activity doesn't fit on the page, and it is hard to see all the content at a glance.</li>
<li><b>Adding or editing content requires a lot of clicking</b><br />To add an entry or todo, or to edit one, takes a few clicks, and content requires a lot of room.</li>
<li><b>Moving sections, entries or Todo's can be hard</b><br />When using drag-and-drop employees need to have a very steady hand, and even then, moving can go terribly wrong!</li>
<li><b>Real-time views not possible</b><br />Content edited/added by multiple employees working in an Activity at the same time isn't displayed instantly. Employees need to refresh the page first before changes made by others are visible to all.</li>
<li><b>No way of drilling down to specific content in an Activity</b><br />Sometimes you don't want to see all the content in an Activity, but just some that is relevant to you, or to you at a certain time or in a specific context. Activity content can not be filtered in any way.</li>
</ul>
<h4>
</h4>
<h4>
What do Kanban Boards offer?</h4>
When you use the Kanban Boards view in IBM Conenctions Activities you get a much more visual way of working. Visualization is more than just another look&feel. It actually helps you recognizing things, allowing you to get to what you need faster, and easier.<br />
It's not just another way of displaying Activities. On top of the visual display come some new features: <b><span style="font-size: large;">Board categories</span> </b>and <span style="font-size: large;"><b>color coding</b></span>, which in turn allow you to <span style="font-size: large;"><b>filter </b></span>your Activities list or content in an Activity. Using Board categories and filters makes it possible to view the Activity much more to your personal preferences.<br />
<b><br /></b>
<br />
<h4>
Some great advantages of Kudos Boards</h4>
<b>Activities overview</b><br />
When viewing you Boards, instead of Activities list:<br />
<ul>
<li>Visual display of your Activities as tiles.</li>
<li>Tile colors to visually display different types of Activities.</li>
<li>Board categories to categorize Activities. Allowing you to filter your Activities by a category.</li>
<li>Pin Boards, and easily view your pinned boards (like favourites).</li>
</ul>
<b>Within a specific Activity</b><br />
<ul>
<li>Simply drag-and-drop cards, which moves them through sections, or within a section.</li>
<li>One-click editing of the Board settings. No more searching through Activity menus.</li>
<li>One-click editing of entries or todos, in a visual info card that easliy fits the screen.</li>
<li>One-click to add a new entry or todo.</li>
<li>Card colors to categorize entries and todos , allowing you to filter on specific colors.</li>
<li>Filter Lists. A list is the same as a section, and with Kudos Boards you can filter to display specific sections (lists) only.</li>
<li>Real-time work in progress! Boards are synced automatically. Showing other people's work instantly!</li>
</ul>
<br />
I've worked with Kudos Boards for a while now, and I really love them!<br />
I've also created some Activities / <span style="font-size: large;"><b>Kudos Boards templates</b></span> that will help organisations get going fast:<br />
<ul>
<li>Meeting </li>
<li>Sales pipeline </li>
<li>Product development</li>
<li>Organising an event</li>
<li>Creating a newsletter</li>
<li>Personal Getting Things Done system</li>
<li>Pomodori technique</li>
</ul>
<br />
All templates work on IBM Connections Activities, but really come to live with Kudos Boards, using the visual tiles and cards display, the color categories and Board categories, and filtering options.<br />
<br />
<br />
View the extensive demo by Adam Brown on Youtube:<br />
<br />
<div class="separator" style="clear: both; text-align: left;">
<object class="BLOGGER-youtube-video" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0" data-thumbnail-src="https://ytimg.googleusercontent.com/vi/eCS_krivObY/0.jpg" height="266" width="320"><param name="movie" value="https://youtube.googleapis.com/v/eCS_krivObY&source=uds" /><param name="bgcolor" value="#FFFFFF" /><param name="allowFullScreen" value="true" /><embed width="320" height="266" src="https://youtube.googleapis.com/v/eCS_krivObY&source=uds" type="application/x-shockwave-flash" allowfullscreen="true"></embed></object></div>
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-63823428487124287312014-05-20T10:00:00.000+02:002014-05-21T18:24:15.950+02:00I like this discussion!<div class="page" title="Page 1">
<div class="layoutArea">
<div class="column">
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">'Liking' is a concept that is wildly used in social media. In a social business context a 'like' can mean lots of things: appreciation, support, saying 'yes' to something, or simply liking something. F</span><span style="font-family: 'GillSans'; font-size: 14.000000pt;">or business there is definatley value in using 'likes'. </span><br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">Through my likes count I can see if a certain blog post or file is popular, so it might encourage me to share more stuff like that.</span><br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;"><br /></span>
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">Since the introduction of IBM Connections 4.5 you can also <b>like a forum discussion</b>, or a response to a topic or question.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-9EeIKG1Ti6s/U3kSIKiI8fI/AAAAAAAADuU/uUrafFkBntw/s1600/LikeDiscussion.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-9EeIKG1Ti6s/U3kSIKiI8fI/AAAAAAAADuU/uUrafFkBntw/s1600/LikeDiscussion.jpg" height="59" width="640" /></a></div>
<br />
<br />
<br />
<br />
<br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">You might think, "so what? That's just a tiny feature!" True, it doesn't seem to be a big thing.</span><br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;"><br /></span>
<b><span style="font-family: 'GillSans'; font-size: 14.000000pt;">What does this tiny feature mean for applicability to business?</span></b><br />
<span style="font-family: GillSans; font-size: 19px;">Forum discussions can appear messy: long trees of responses, and the direction of the discussion can go sideways as it evolves. Very often without proper management it is actually going nowhere - or eveyrwhere. When forums are used as a business process for brainstorming, it is important to follow that process, evaluate and THEN: do something with it. The forum shouldn't be the end point, but should be the START of a new project or activities. But how do you keep an overview of what is being said, what wis most opular - or voted for - and which topics should be taken for next action?</span><br />
<br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">A <b>like for a topic</b> gives direction to where the discussion is going. Just as in real life ~ when a
discussion is taking place face-to-face ~ you can tell what contributions are
accepted or endorsed by the group of people participating in the discussion.<br />
Without 'likes' it may be unclear where the discussion is going, and it may be hard
to 'end' the discussion. With likes it becomes clear what topics are generally
supported by the people in the group. </span><br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">The same is true for topic responses. <b>Likes on responses</b> can stop unwanted directions (no likes), and stimulate the desired direction. A like can even be used as an RSVP: when posting a question like 'Who's interested in ...'. </span><br />
<br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;">So liking topics and responses can actually make a discussion more suited for a business process, where we can take some topics and move them on to next actions.</span><br />
<span style="font-family: 'GillSans'; font-size: 14.000000pt;"><br /></span></div>
</div>
</div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-77568775647697998052014-05-17T23:55:00.000+02:002014-05-18T22:16:15.218+02:00Coachmarks: snelle tips voor nieuwe functies IBM Connections app<div dir="ltr">
Sinds 16 mei 2014 is de IBM Connections mobiele app versie 4.7.0. uitgekomen.</div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
Nieuw in versie 4.7.0 van de IBM Connections mobile app is <b>Coachmarks</b>.</div>
<div dir="ltr">
<span id="result_box" lang="nl"><span class="hps">Coachmarks</span>, is <span class="hps">een nieuwe functie</span>, <span class="hps">die voorziet</span> <span class="hps">in een context</span> <span class="hps">handleiding</span> <span class="hps">van nieuwe functies</span> <span class="hps">als je voor het eerst</span> <span class="hps">inlogt op</span> <span class="hps">een account</span>.</span>
Coachmarks is een instructionale overlay voor apps. Door coachmarks in
te zeten kun je gebruikers wat tips geven over bijvoorbeeld nieuwe
functionaliteit, door instructies op het scherm te geven in de
daadwerkelijke app. Coachmarks zijn handig. Ze geven de gebruiker net
een zetje in de juiste richting. Zie het als een kleine visuele
aansporing om nieuwe dingen te ontdekken.</div>
<div dir="ltr">
</div>
<div dir="ltr">
<br />
<br />
<b>Korte handige tips</b></div>
<div dir="ltr">
Het is algemeen bekend dat gebruikers uitgebreide handleidingen niet
lezen. Ze willen gewoon snel aan de slag, zonder eerst de UI te moeten
aanleren. Dit is de <a href="http://www.nngroup.com/articles/paradox-of-the-active-user/" target="_blank"><b>paradox van de actieve gebruiker</b></a>:
die wil in zo'n kort mogelijk tijdsbestek en met zo min mogelijk
inspanning, effectief geavanceerde functionaliteit leren gebruiken. De
paradox zit hem in het feit dat juist het leren van en het correct
gebruiken van deze geavanceerde functionaliteit de gebruiker nu juist
tijd zal besparen!</div>
<div dir="ltr">
</div>
<div dir="ltr">
De kunst van goede coachmarks is dat je niet teveel instructie geeft.
Omdat je niet de overlay kunt lezen en tegelijkertijd de app gebruiken,
zul je de hint of tip moeten onthouden, om dezelater toe te passen. Het
korte-termijn geheugen kan niet heel veel onthouden, en de informatie
zal na 20 seconden vervagen. Wanneer je de tips ook alleen geeft daar
waar de gebruiker zich op een bepaald moment (voor de eerste keer)
bevindt (in de context van het werk), en deze kort houdt, dan zal de
coachmark het meest effectief zijn.</div>
<div dir="ltr">
Coachmarks zijn dus geen uitgebreide handleiding, waarin je alles gaat
uitleggen, maar korte tips die binnen een bepaalde context gegeven
worden. Ze zijn daarom uitermate geschikt voor het tonen van 'What's
new' informatie van apps.<br />
<br /></div>
<div dir="ltr">
</div>
<div dir="ltr">
Impressie van Coachmarks voor Connections Mobile app versie 4.7.0:<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-L40pub7MNN8/U3kP-CwlAPI/AAAAAAAADrE/-TvV7bCCpVk/s1600/IMG_0073.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-L40pub7MNN8/U3kP-CwlAPI/AAAAAAAADrE/-TvV7bCCpVk/s1600/IMG_0073.PNG" height="320" width="180" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-M_T7wLsQ1n8/U3kP-oysaqI/AAAAAAAADrQ/BXGwNYULzNk/s1600/IMG_0074.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-M_T7wLsQ1n8/U3kP-oysaqI/AAAAAAAADrQ/BXGwNYULzNk/s1600/IMG_0074.PNG" height="320" width="180" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-vs8rTFYu8aw/U3kP-4qrVvI/AAAAAAAADrM/WHFtYMO0YQc/s1600/IMG_0075.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-vs8rTFYu8aw/U3kP-4qrVvI/AAAAAAAADrM/WHFtYMO0YQc/s1600/IMG_0075.PNG" height="320" width="180" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-uud8T8RtIaw/U3kP_bu-6WI/AAAAAAAADrU/tizn6aWnsXQ/s1600/IMG_0076.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-uud8T8RtIaw/U3kP_bu-6WI/AAAAAAAADrU/tizn6aWnsXQ/s1600/IMG_0076.PNG" height="320" width="180" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-SYHkqabYAcI/U3kP_rVAJAI/AAAAAAAADrw/9ySso4CyHfE/s1600/IMG_0077.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-SYHkqabYAcI/U3kP_rVAJAI/AAAAAAAADrw/9ySso4CyHfE/s1600/IMG_0077.PNG" height="320" width="180" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-j4GnaQ-hI-Y/U3kP_xlvx7I/AAAAAAAADrc/oPhWV7o5Wbg/s1600/IMG_0078.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-j4GnaQ-hI-Y/U3kP_xlvx7I/AAAAAAAADrc/oPhWV7o5Wbg/s1600/IMG_0078.PNG" height="320" width="180" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-jJwfFPHiQwM/U3kQAbR2JxI/AAAAAAAADrg/Zyz1YUHp4fc/s1600/IMG_0079.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-jJwfFPHiQwM/U3kQAbR2JxI/AAAAAAAADrg/Zyz1YUHp4fc/s1600/IMG_0079.PNG" height="320" width="180" /></a></div>
</div>
<div dir="ltr">
<div dir="ltr">
</div>
<div dir="ltr">
</div>
<br />
<br /></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-74851203122351463152014-05-17T13:22:00.001+02:002014-05-18T22:17:16.196+02:00New IBM Connections app provides glimpse into Connections NextOn may 16 2014 IBM has released a new IBM Connections mobile app for iOS, Android and BlackBerry.<br />
<br />
<div dir="ltr">
<b></b></div>
<div dir="ltr">
This new version 4.7.0. provides a glimpse into what is coming in Connections Next which will be released for Smartcloud may 21 2014!</div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<b><span class="app-requirements">Compatibility</span></b></div>
<div dir="ltr">
iOS: Requires iOS 6.0 or higher. Compatibel with iPhone, iPad and iPod touch. This app is optimised for iPhone 5.</div>
<div dir="ltr">
Android: Requires Android 2.3.3 and higher. </div>
<div dir="ltr">
</div>
<div dir="ltr">
<br />
<b>Version 4.7.0 for iPhone and iPad</b></div>
<ul dir="ltr">
<li>
New iOS 7 Look and Feel</li>
<li>
Coachmarks, are a new feature, which will provide in context tutorial of new features when you first login to an account.</li>
<li>
New navigation model to provide easy and customizable access to your content:
<ul>
<li>
The new History view allows you to easily see where you have been in the app.</li>
<li>
Quickly access content that you use the most by adding it as a favorite</li>
<li>
Reorder your Connections apps in the navigation to best meet your needs</li>
</ul>
</li>
<li>
Search and filter activity stream items</li>
<li>
New Blogs look and layout!
<ul>
<li>
Easily access and navigate your blogs in the new Blogboard</li>
<li>
Want to read a blog entry but don't have time now? Mark it to read later.</li>
<li>
Use the time line to easily scan through the entries in a blog</li>
</ul>
</li>
<li>
When you access a Community, see what's been happening. The updates view is now the default view shown.</li>
<li>
Access events in a Community and set an alarm on the device for an event.</li>
<li>
Copy a link to content so you can share it with others.</li>
</ul>
<br />
Here are some inpressions of the new Connections app for iPad:<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-_FQMcG7xrKo/U3kQkQew58I/AAAAAAAADsE/CD0SkbuYUww/s1600/iPad1screen480x480.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-_FQMcG7xrKo/U3kQkQew58I/AAAAAAAADsE/CD0SkbuYUww/s1600/iPad1screen480x480.jpeg" height="234" width="320" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-v4NqT7l-4u8/U3kQka4jbpI/AAAAAAAADsg/mTQTaJ4ftl4/s1600/iPad2screen480x480.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-v4NqT7l-4u8/U3kQka4jbpI/AAAAAAAADsg/mTQTaJ4ftl4/s1600/iPad2screen480x480.jpeg" height="234" width="320" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-2OOPzb3bbCw/U3kQkT9iIiI/AAAAAAAADsA/UzgVkKcAOPs/s1600/IPad3screen480x480.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-2OOPzb3bbCw/U3kQkT9iIiI/AAAAAAAADsA/UzgVkKcAOPs/s1600/IPad3screen480x480.jpeg" height="234" width="320" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-Ukk9MwJ7jRs/U3kQlIpJkDI/AAAAAAAADsI/wJTMyOcuoLg/s1600/iPad4screen480x480.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-Ukk9MwJ7jRs/U3kQlIpJkDI/AAAAAAAADsI/wJTMyOcuoLg/s1600/iPad4screen480x480.jpeg" height="234" width="320" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-S4jcm2J0OG8/U3kQlStZGRI/AAAAAAAADsM/-M3JKe8jAGA/s1600/iPad5screen480x480.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-S4jcm2J0OG8/U3kQlStZGRI/AAAAAAAADsM/-M3JKe8jAGA/s1600/iPad5screen480x480.jpeg" height="234" width="320" /></a></div>
<div dir="ltr">
</div>
<div dir="ltr">
</div>
<div dir="ltr">
</div>
<div dir="ltr">
</div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
Here are some inpressions of the new app for iPhone: </div>
<div dir="ltr">
</div>
<div dir="ltr">
</div>
<div dir="ltr">
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-bfim0g3U6Pk/U3kQ3Aa6AWI/AAAAAAAADtA/7n0mq7E6rYw/s1600/iPhone4screen568x568.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-bfim0g3U6Pk/U3kQ3Aa6AWI/AAAAAAAADtA/7n0mq7E6rYw/s1600/iPhone4screen568x568.jpeg" height="320" width="187" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-VjetQEYgvE8/U3kQ2WwzYxI/AAAAAAAADsw/jKpgDBWIwig/s1600/iPhone1screen568x568.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-VjetQEYgvE8/U3kQ2WwzYxI/AAAAAAAADsw/jKpgDBWIwig/s1600/iPhone1screen568x568.jpeg" height="320" width="187" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-8eHCzZAmLBQ/U3kQ2qqdoII/AAAAAAAADtM/FAGYJMltWL0/s1600/iPhone2screen568x568.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-8eHCzZAmLBQ/U3kQ2qqdoII/AAAAAAAADtM/FAGYJMltWL0/s1600/iPhone2screen568x568.jpeg" height="320" width="187" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-ToetJfiAZ3M/U3kQ2q2beRI/AAAAAAAADs8/kYFMKmGFIUo/s1600/iPhone3screen568x568.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-ToetJfiAZ3M/U3kQ2q2beRI/AAAAAAAADs8/kYFMKmGFIUo/s1600/iPhone3screen568x568.jpeg" height="320" width="187" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-bQw-WLF9r60/U3kQ3aWuZeI/AAAAAAAADtE/Q4Ko-FBqgv0/s1600/iPhone5screen568x568.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-bQw-WLF9r60/U3kQ3aWuZeI/AAAAAAAADtE/Q4Ko-FBqgv0/s1600/iPhone5screen568x568.jpeg" height="320" width="187" /></a></div>
</div>
<div dir="ltr">
<br />
<i><span style="color: red;"><b>NB!</b></span> Note to our
customers running iOS6: In a future update we will be requiring iOS 6.1
as the minimum iOS level to install new updates.</i></div>
<div dir="ltr">
</div>
<div dir="ltr">
<br /></div>
<div dir="ltr">
<b>Version 4.7.0 for Android</b></div>
<ul dir="ltr">
<li class="recent-change">
New Look & Feel</li>
<li class="recent-change">
New navigation for easy and customizable access to your content:
<ul>
<li class="recent-change">
New History view to easily see where you have been</li>
<li class="recent-change">
Access content you use most by adding it as a favorite</li>
<li class="recent-change">
Reorder your apps in the navigation</li>
<li class="recent-change">
Copy a link to content to share with others</li>
</ul>
</li>
<li class="recent-change">
Search & filter activity stream items</li>
<li class="recent-change">
New Blogs look!
<ul>
<li class="recent-change">
Access your blogs in the new Blogboard</li>
<li class="recent-change">
Mark blog entries to save and read later</li>
</ul>
</li>
<li class="recent-change">
Multi-window support</li>
<li class="recent-change">
Note: In a future update we will only support Android 4.0+</li>
</ul>
<br />
Here are some impressions of the new Connections app on Android phones:<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-JCT2y9d3oBg/U3kRPdSF4rI/AAAAAAAADtU/8dymcUeFknM/s1600/Android1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-JCT2y9d3oBg/U3kRPdSF4rI/AAAAAAAADtU/8dymcUeFknM/s1600/Android1.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-gUj0FeJMAc0/U3kRPsvfoSI/AAAAAAAADtg/PEm8Qt3GG6o/s1600/Android2.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-gUj0FeJMAc0/U3kRPsvfoSI/AAAAAAAADtg/PEm8Qt3GG6o/s1600/Android2.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-EHdb72zPAKc/U3kRP8wI40I/AAAAAAAADtY/eHRRrPV-kII/s1600/Android3.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-EHdb72zPAKc/U3kRP8wI40I/AAAAAAAADtY/eHRRrPV-kII/s1600/Android3.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-yWJJP-pAySI/U3kRQrHTu2I/AAAAAAAADtk/qxSwcQlh1FM/s1600/Android4.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-yWJJP-pAySI/U3kRQrHTu2I/AAAAAAAADtk/qxSwcQlh1FM/s1600/Android4.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-uUHlVEpFln0/U3kRR8KiNsI/AAAAAAAADtw/5lL8agCGVB0/s1600/Android5.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-uUHlVEpFln0/U3kRR8KiNsI/AAAAAAAADtw/5lL8agCGVB0/s1600/Android5.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-l9wZbkaEoPg/U3kRSlCPyNI/AAAAAAAADt0/1O10U60jW4U/s1600/Android6.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-l9wZbkaEoPg/U3kRSlCPyNI/AAAAAAAADt0/1O10U60jW4U/s1600/Android6.png" height="320" width="179" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-N0jwMMWFVoM/U3kRS3OmQRI/AAAAAAAADt8/i75UvGl64Aw/s1600/Android7.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-N0jwMMWFVoM/U3kRS3OmQRI/AAAAAAAADt8/i75UvGl64Aw/s1600/Android7.png" height="320" width="179" /></a></div>
<br />
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
<div class="recent-change" dir="ltr">
</div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-72986287858575965802014-01-29T02:40:00.001+01:002014-01-29T03:00:24.572+01:00Super collaboration, super value!<br />
With the current available tools in IBM Connections and some add-ons like Connections Content Manager (CCM) and IBM Docs, collaboration can really take a productivity flight! <br />
<br />
Often clients wonder what tools they should be getting. When do we use Files, or should we use the CCM Libraries? What can we do with a Wiki? When is IBM Docs interesting? I tell them, it all depends on the business goals the organization has, or what collaboration needs their employees have to get their work done faster, more efficient and more efficient. <br />
<br />
Talking about productivity… what are the productivity gains of new ways of collaborating with IBM Connections Files, Wikis, or IBM Docs versus old ways (file hares and email attachments)?<br />
<span style="font-size: large;"><span style="font-size: small;"><br /></span><span style="font-size: x-large;"><span style="font-size: small;"><b>Comparing collaboration methods efficiency</b></span> </span></span><br />
Imagine you are collaborating on a piece of information with 3 others and you need to review each other’s work before you can finalize it.<br />
What are the differences in using the different tools from a productivity perspective?<br />
<br />
<span style="font-size: small;"><br /><b>Collaborating on a file sent as email attachment</b></span><br />
Let’s do a quick test:<br />
How many files (copies) will you get when collaborating through e-mail with 3 others and 2 revision rounds? <br />
a. 4 <br />
b. 10 <br />
c. 12 <br />
d. 52<i> </i><br />
<i>Tip: remember you need to save, send and receive copies every time a review is done.</i><br />
<br />
Before you take a peek at the correct answer below, let me elaborate:<br />
Collaborating on a file requires creating it, saving it to a folder, and sending it as an attachment in an email. Then the receivers get an email with the attachment, which they save in a folder, then start editing the file, and save it again (either as a new version copy, or overwrite the old one), then send it back through their email. The original creator gets 3 emails with attachments, and saves these to a folder, then needs to merge them into one new copy manually skipping through the contents. And for the second review round we repeat the whole process again! <br />
<br />
Now for the answer: it’s 52 !<br />
And this is why:<br />
<div class="separator" style="clear: both; text-align: center;">
</div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-UEcMXDQMH2w/UuQPTdpkguI/AAAAAAAADmE/2HrcmR5Hk0E/s1600/GraphEmailCollaboration.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-UEcMXDQMH2w/UuQPTdpkguI/AAAAAAAADmE/2HrcmR5Hk0E/s1600/GraphEmailCollaboration.PNG" height="233" width="320" /></a></div>
<br />
<br />
I could also work it out like this, try it for yourself by writing down each and every step. Count all the copies for all the steps in the process of working on a file and sending it through email: remember there is a file saved in a folder, a file send in an email, a file received in an email in every step by every person!<br />
<br />
It becomes apparent that collaborating together on information through email attachments is not very efficient. In fact you could say the tipping point for effective email collaboration is with 2 people and only one revision round:<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-L4eM0W-AoSc/UuQPTXGl-GI/AAAAAAAADmA/etRNisEjK7s/s1600/schemaEmailCollaboration.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-L4eM0W-AoSc/UuQPTXGl-GI/AAAAAAAADmA/etRNisEjK7s/s1600/schemaEmailCollaboration.PNG" height="232" width="320" /></a></div>
<br />
<br />
<h3>
<span style="font-size: small;">How can collaboration using Files, Wikis or IBM Docs improve efficiency so that employees can be more productive?</span></h3>
You could look at efficiency in the collaboration process: <b>the total time spent</b>: how much effort and time does it take to work together, and what is the <b>turnaround </b>(the time spent for a whole process of collaboration).<br />
<b><span style="font-size: small;"><br /></span></b>
<b><span style="font-size: small;">Collaborating using IBM Connections Files</span></b><br />
<br />
With Files there are the following productivity gains: <br />
<ul>
<li>Collaborating in one central place, with only one version and everyone can work with the latest version. </li>
<li>To prevent making changes at the same time people can lock the file before they edit it, and then unlock it for the next person to start their editing. </li>
<li>Every reviewer can see the work done by the previous one, so there are no duplicate efforts, and no merging is necessary </li>
<li>Apart from collaboration in the file (edit it), people can also use comments. Comments can be questions, tips or remarks about the content, instead of changing the content. Sometimes you want to give advice but not change the file itself. </li>
<li>Every reviewer can see the comments made by others so there are no duplicate efforts. </li>
<li>The owner of the file can easily take the comments and make changes to the file accordingly, without having to undo changes in the file, or remove the MS Word style comments. </li>
<li>Comments in Files remain, unlike comments in a Word file, after the file is finalized. </li>
<li>It’s easy to see all the different versions, and the owner can revert to an older version or even restore it.</li>
</ul>
All this together makes the total time spent on the file by the 4 people a lot less, and because there is no need to await emails with the changes the turnover is also much less.<br />
<span style="font-size: large;"><br /><b><span style="font-size: small;">Collaborating using an IBM Connections Wiki</span></b> </span><br />
If we would use a Wiki to do the same collaboration, there would even be more productivity gain, especially in turnover time.<br />
Next to the automatic versioning, and comments Wikis allow people to work on their own peace of the puzzle, simultaneously, because each can work on their own pages, and afterwards a structure for the whole can be formed through wiki links and peer and child pages movement.<br />
Another great thing about using a Wiki for documentation that is continuously updated, is that in order to change parts of the information only that particular page needs to be updates, and not the whole document as with a file). And it is immediately clear to readers which page was updated.<br />
<span style="font-size: large;"><b><span style="font-size: small;"><br />Collaborating using IBM Docs</span></b> </span><br />
Using IBM Docs for true co-creation of a file will result in the following productivity gains, on top of those with using IBM Connections Files: almost no turnover time.<br />
True co-creation can occur, because all reviewers can work in the same file at the same time, resulting in almost no turnover time. It’s like sitting in the same room all writing on the whiteboard at the same time. There is no waiting on each other’s work, and on top of that the reviewers can communicate about their work using chat.<br />
<span style="font-size: x-large;"><br /></span>
<span style="font-size: small;"><b>Fantastic collaboration analogy</b></span><br />
Compare collaborating on a file in a sequential way - as with Email attachments – with collaborating on a file simultaneously – as with IBM Docs - with this analogy.<br />
<div>
<br />
Musicians that each play an instrument in a song each record their part separately and sequential in a studio and finally it is all merged into a song. But suppose they would all play their instrument together. I mean, not as a band live show, but REALLY together:<br />
<br />
Watch this: Walk of the Earth playing Gotye ‘s Somebody that I used to know.<br />
<div class="separator" style="clear: both; text-align: left;">
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/d9NF2edxy-M?feature=player_embedded' frameborder='0'></iframe> </div>
<div class="separator" style="clear: both; text-align: left;">
http://www.youtube.com/watch?v=d9NF2edxy-M </div>
<br /></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-43478294627213915552013-11-12T15:40:00.004+01:002013-11-12T15:40:50.168+01:00Ease on down the road<h2>
The road to social collaboration goes through Notes 9</h2>
<br />
What if a company is not inclined to social, where collaborative work is being done mostly through email, and the general idea is social is not for them because employees need to 'just get to work' ?<br />
Well, you start <b>easing their way in</b> to social, without really saying the 's' word.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-DuouqxYXrC4/UoI8d6pIQGI/AAAAAAAADk4/IMuaEyNwqmY/s1600/EaseonDowntheRoad.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-DuouqxYXrC4/UoI8d6pIQGI/AAAAAAAADk4/IMuaEyNwqmY/s1600/EaseonDowntheRoad.jpg" /></a></div>
<br />
<i>I do agree fully with the statement employees should be doing their work. I also believe social collaboration IS work. Whilst having said that, I also am aware that for quite a few companies management and employees themselves don't see the 'work' in social yet.</i><br />
<br />
<h3>
collaboration for logistics</h3>
Recently I started with a new client. A logistics company that has been doing very well, and has seen growth all over in a generally struggling logistics industry. And they are now moving to IBM Notes 9. One of their offices is currently using MS Outlook, but all the others worldwide are using Zimbra for e-mail and calendering, along with Sparks for instant messaging. What, you never heard of Zimbra and Sparks? Me neither. And that's one of the reasons for their move to IBM Notes. They picked IBM Notes over MS Outlook, mainly because of the long term plans for more application workflows and the open character of the platform.<br />
<br />
Email and chat is the main form of collaboration for employees<span style="font-family: 'Helvetica Neue Light', HelveticaNeue-Light, helvetica, arial, sans-serif;">. T</span>hey have to work fast, react to changing situations fast, and talk to people all over the world. So they rely on efficient communication and further collaboration. Yet they also have a problem with huge email boxes. Most are over 5GB, some 10GB.<br />
<br />
<h3>
Ease their way into social</h3>
Even though in general the value of social wasn't immediately evident, the IT manager was more open to it, and we've been able to convince them to start with the <b>Files and Profiles entitlement</b> that comes with IBM Notes 9. The company doesn't have any kind of employee directory as of yet, so using Profiles for this is a perfect solution. We're not saying "here's something social which is called Profiles", but we're taking the angle of a 'Who's Who' listing. And along with Files, employees are able to share their files to collaborate on them with colleagues from all over the world. Linked to Profiles it's easy to find someone elses files, if they have shared them with you or publicly. <br />
<br />
Within their Notes Sidebar they have the following panels avaliable: Sametime, Statusupdates, Files, and Social People.<br />
<br />
<h4>
<b>
Share files easily</b></h4>
In the workshops on the 'move to IBM Notes' the general reaction to Files was pretty good. People saw some real value in sometimes sharing files through here, rather than on network drives. And ofcourse having to email to notify, and have all kinds of comments in seperate emails in different email boxes instead of having those in context of the file itself. <br />
<br />
Using the Files plugin in Notes employees can find, share and collaborate on files right from their email.<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-v5wQCCe-XEI/UoI9t9MiZvI/AAAAAAAADlI/10tOK-W7Lw8/s1600/FilesPluginUpload.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="480" src="http://2.bp.blogspot.com/-v5wQCCe-XEI/UoI9t9MiZvI/AAAAAAAADlI/10tOK-W7Lw8/s640/FilesPluginUpload.png" width="640" /></a></div>
<br />
<br />
Some pluspoints they saw were: <br />
<ul>
<li>Being able to control who specifically you share a file with (in contrast to network drive where you share all files with an IT set group), and with what rights (reader, editor);</li>
<li>Being able to access their files through a mobile device like an iPhone or iPad;</li>
<li>Being able to always have the lates version of a file, without having to look for it in emails or local folders or asking to have the latest version sent to them again.</li>
<li>Allmost everyone mentioned their leave of absence excel sheet to be shared publicly through Files, so they would always have the most recent version of it.</li>
</ul>
<h4>
<a href="http://3.bp.blogspot.com/-i6XuebIjlcA/UoI9Rl0XyFI/AAAAAAAADlA/UfG7ttAksjs/s1600/FilesPluginUpload.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="480" src="http://3.bp.blogspot.com/-i6XuebIjlcA/UoI9Rl0XyFI/AAAAAAAADlA/UfG7ttAksjs/s640/FilesPluginUpload.png" width="640" /></a></h4>
<h4>
<b>Find you colleagues</b></h4>
Profiles seemed to catch employees' attention when we demonstrated how it could help locate an expert. The example we used (you need an expert on import rights in China) was recognized as being valuable. Right now the only way to find such an expert is calling around until you would be referred to the right person (if that would be the result at all!). Especially if you consider Jan de Rijk to be a continually growing company, where not knowing your direct colleagues, or even know of them is becoming ever more present.<br />
<br />
There is some resistance in the company to getting a full-blown 'Who's Who' with private information and a photograph. So we decided not to pre-populate the Profiles with a picture or personal addresses. All that's filled in is the name, email address, telephone number. So we're leaving it up to individual employees to fill in what they think is appropriate for them. Like the use of tags, and the search functionality, so Profiles will actually work like it did in the example we showed. Most times employees need some guidance, or tips if you will, what kind of keywords to add to your Profile. Like more meaningful terms for your job role then the official one says (i.e. 'manager' of 'HR'doens't really say anything about what you know, what you can do. So maybe add WHAT you are manager of, what field of expertise, and also what country you are working in).<br />
<br />
As an add-on to the standard plugins for Files and Statusupdates and the Search bar in Notes for searching through Profiles, we created a <b>Social People</b> plugin. This plugin displays the colleagues in someone's network, allows a Profiles search where a search can be done on names, or expertise. By displaying the Social People plugin in the Sidebar we are bringing Profiles a little more to the attention of the employees, as it is much more visible now.<br />
<br />
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><br />
<div class="separator" style="clear: both;">
<a href="https://lh6.googleusercontent.com/-0r2zH9nIim0/Ullp33WRMBI/AAAAAAAADkg/77HPABo5EwE/s640/blogger-image--1283638060.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://lh6.googleusercontent.com/-0r2zH9nIim0/Ullp33WRMBI/AAAAAAAADkg/77HPABo5EwE/s640/blogger-image--1283638060.jpg" /></a></div>
<br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>NL</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false"
DefSemiHidden="false" DefQFormat="false" DefPriority="99"
LatentStyleCount="371">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman","serif";}
</style>
<![endif]--><span style="font-family: "Calibri","sans-serif"; font-size: 11.0pt; mso-ansi-language: NL; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: NL; mso-fareast-theme-font: minor-latin;"><span id="goog_1214909117"></span><span id="goog_1214909118"></span></span><br />
<br />
We held workshops at all the offices where they would be migrated during that time. And afterwards they receive a follow-up mail from the servicedesk, guiding them through their first set-up steps and providing them with a manual and more relevant information like the webmail address, the Connections address, iPhone/iPad or Android mail/calendar access, and the IBM Connections app setup.<br />
<div>
<br /></div>
<div>
Shared through Files ofcourse, where this information can be easily updates without having to notify all emploeyees again by email of the changes!<br />
<br />
<br />
<br /></div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-35281371961240590712013-07-30T13:21:00.000+02:002013-07-30T14:06:53.736+02:00From Notes to Outlook, and back to Notes againOne of the many things I do is assist companies and their employees dealing with the changes involved in an email platform migration. This week has been funny, as I have consulted one client to make the move from Notes to Outlook, while the next day I helped another with the transition from Outlook to Notes. Even though it's just moving from one type of Mail and Calendar to another, and therefore the change seems to be not so big, there are some pain points.<br />
<br />
<h3>
<b>inform about change: when, why, how, and what</b></h3>
The main focus on such migration projects is on getting employees prepared and informed about what is going to happen, when and how it is going to happen and make the transition as easy as possible. The latter is being done by getting a group of ' heavy users' or ' ambassadors' to get heads up of all the functionality changes, and letting them prepare communication and documentation. It is important to inform all the employees in a timely and repetitive manner about what's going to change, and why. Employees will have questions like 'will I still be able to find my older emails?' , or 'can I keep my contacts, and will they sync with my mobile?' And you need to have an answer ready.<br />
<br />
So before the actual migration, it's important to have a group of people experience the change for themselves and being able to set up a list of important functionality changes in their company or line of business specifically (the way it was versus the way it will be), some guidelines on how to use some functionality and have FAQ documentation or some quick reference cards available.<br />
<br />
<h3>
<b>some changing features require a new way of working</b></h3>
In all my years of doing migration workshops I have learned all the specific differences in functionality and the effects these have on doing your work (as you know it now). Here's some interesting differences between Notes and Outlook that are important to address, as they may require a different work manner or work agreements:<br />
<br />
<b>All Documents and searching</b><br />
Outlook has no <i>All documents</i>, so when Notes users are used to searching through their All documents they need to learn a new way. Searching through (full text search) your complete Outlook mailbox is no problem, but with All documents it's also possible to sort on columns (Who, Subject, Date, Size) which is a different way of searching.<br />
<br />
<b>Read / Unread marks</b><br />
In Outlook the unread mark means the email is unread. In Notes the unread mark means YOU have not read that email. This is particularly important for group mailboxes and for delegates. If a secretary is looking at the managers email in Outlook they see which emails are read/unread, but not by whom: it could be the email was read by the manager or by themselves. The manager sees exactly the same read/unread marks. In a shared mailbox, where multiple people are working in it, in Outlook the general way of working is they pick up the unread messages. Employees can rely on that if a message is marked read, somebody else has already picked it up. In Notes, that is not the case. A colleague may have read and picked up the message, but it only displays as read for that employee, not the other colleagues. They still see an unread message. Therefore, in Notes another way of collaborating is required. Maybe with the use of folders (a folder for each employee, or folders for the status in the process: in progress and closed). Or maybe through the use of <i>Follow Up Flags</i>.<br />
<br />
<b>attachments to email messages</b><br />
Attaching files to an email is different in Notes and Outlook: in Notes an attachment can be put inside the body of the message, where Outlook will always display it in a separate bar at the top of the message, near the Subject. There are pros and cons for each way. It's just different.<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-CEc_BDOWtSw/UfeKQkDQlaI/AAAAAAAADf4/tZRbIFmP8VY/s1600/AttachedNotes.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-CEc_BDOWtSw/UfeKQkDQlaI/AAAAAAAADf4/tZRbIFmP8VY/s1600/AttachedNotes.png" height="249" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">An attachment in a Notes email message</td></tr>
</tbody></table>
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-VHFFH48MCQ4/UfeKWNVoS5I/AAAAAAAADgA/45j9omA9DOU/s1600/AttachedOutlook.JPG" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-VHFFH48MCQ4/UfeKWNVoS5I/AAAAAAAADgA/45j9omA9DOU/s1600/AttachedOutlook.JPG" height="258" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">An attachment in an Outlook email message</td></tr>
</tbody></table>
<br />
<br />
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b>Mail and Calendar delegation</b><br />
In Notes delegation is pretty straightforward and therefore easy to set up. Delegation can be set to give another employee access to just your Calendar, To Do and Contacts, or your Mail, Calendar, To Do and Contacts. The next step is to decide how much access (read, create, edit) on all of these components. In Outlook delegation access can be set up at a much more granular level, providing much more variation and detail but requiring a lot more clicks and knowledge. So access can be granted to another employee on each component separately To Do, Contacts, Calendar, Mail) with different roles in place to decide how much access is granted, and furthermore access to Mail can be specified for each mail view and folder separately So a secretary could get access to the Inbox, Sent and some folders, but not to a specific folder where confidential email is delivered to through a rule for example.<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-uDp9l3a7y1E/UfeLfQ0gZbI/AAAAAAAADgM/9NWXFG8ajMw/s1600/OutlookFolderPermissions.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-uDp9l3a7y1E/UfeLfQ0gZbI/AAAAAAAADgM/9NWXFG8ajMw/s1600/OutlookFolderPermissions.png" height="400" width="298" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Outlook Folder permissions</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-lpnyYbDMUbg/UfeLxUsnRZI/AAAAAAAADgU/CqrHtHju6h0/s1600/NotesDelegation.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-lpnyYbDMUbg/UfeLxUsnRZI/AAAAAAAADgU/CqrHtHju6h0/s1600/NotesDelegation.png" height="451" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Notes Access and Delegation</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Delegates in Notes send email from the managers mailbox, where they create a new message. The message will be automatically sent from the manager (displayed to recipients as sender), sent by the secretary. In Outlook the secretary creates an email message from their own mail box, and uses the <i>From </i>field to specify the message is from the manager. When a delegate sends the message this way, recipients will see the text [Delegate Name] on behalf of [Manager Name] next to From.<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-3b-JGaKJ6Xg/UfeJQ2TBpdI/AAAAAAAADfs/wY61dkGjprY/s1600/SendFrom.JPG" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-3b-JGaKJ6Xg/UfeJQ2TBpdI/AAAAAAAADfs/wY61dkGjprY/s1600/SendFrom.JPG" height="308" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Choosing the manager's mailbox to send the mail from in Outlook</td></tr>
</tbody></table>
<br />
<br />
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b><br /></b>
<b>Signatures</b><br />
Outlook can store several different e-mail Signatures, where Notes can only store one. Where users are used to sending email messages in different languages or roles in Outlook it is fairly easy to add a different Signature. In Notes there is only one to attach, so the workaround here to using multiple in different context is by creating a stationary with each Signature in it. Also Outlook gives the option to attach a different Signature to a new message and to replies/forwards. This prevents e-mail conversations to be cluttered with long signatures.<br />
<br />
<b>Organizing through color categories</b><br />
Color categories in Outlook and Notes start from a different concept. In Outlook Categories have been around for a long time. They give the option to set up category colors along with a label that can be manually assigned to emails and appointments. It can also be assigned through rules. There is one shared list for both Mail and Calendar. In Notes the categories colors for Mail and Calendar are completely separate. In Mail colors can be assigned automatically based on who the sender of the email is. In the Calendar the Color Categories (available since Notes 9) are based on the Categories that have been available for a long time. Calendar entries that are assigned a category (manually) will display in the Calendar in the corresponding color. Both the color categories in Outlook and Notes Calendar are great for distinguishing between types of entries (travel, @Home, Office per location/building, Holiday, Client, etcetera). Both in Outlook and in Notes it's possible to filter/view Calendar entries by category.<br />
<br />
<b>Available, Unavailable, or Free ?</b><br />
Availability settings in Outlook and Notes are a bit different. In Outlook you may choose to create an appointment or meeting and Show as: Free, Working elsewhere, Tentative, Busy, Out of Office, Outside of working hours. In Notes the options are partially pre-configured depending on the type of entry (Appointment, Meeting, Anniversary, Reminder), and the options are: Available (for Anniversary and Reminder default, and for Appointment checkbox Mark available), Busy (Already something scheduled), and Unavailable (outside working schedule).<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-ECwhhIUiHvQ/UfePEohGvDI/AAAAAAAADgk/-FHrwEWds3Q/s1600/MeetingPlanninNotes.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-ECwhhIUiHvQ/UfePEohGvDI/AAAAAAAADgk/-FHrwEWds3Q/s1600/MeetingPlanninNotes.png" height="417" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Mark available checkbox marks meeting as available instead of busy</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-_2lmntVrF-E/UfePSV6Ae2I/AAAAAAAADgs/D-JuSStRFTE/s1600/PlanningsAssistentOutlook.JPG" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://3.bp.blogspot.com/-_2lmntVrF-E/UfePSV6Ae2I/AAAAAAAADgs/D-JuSStRFTE/s1600/PlanningsAssistentOutlook.JPG" height="162" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Meeting Planner in Outlook</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-JtREV4a7gIM/UfePuYy9ieI/AAAAAAAADg0/ab4ocCh_8ls/s1600/ShowAsOutlook.png" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-JtREV4a7gIM/UfePuYy9ieI/AAAAAAAADg0/ab4ocCh_8ls/s1600/ShowAsOutlook.png" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Show as allow to specify for a meeting if you should be marks as busy or available etc.</td></tr>
</tbody></table>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Specifically for users moving from Notes to Outlook the status Free is a bit confusing. In Dutch Free is considered off work. But what is meant here in Outlook is Available (for work!).<br />
<br />
<b>Rooms</b><br />
Booking <i>Rooms </i>directly from an appointment in Notes helps employees to Find an available room, even before sending the request, or looking at the Planner. Notes will show rooms available based on date/time, AND room capacity (number of invitees and how many people the room can hold). In Outlook when booking a room you need to view the Planning Assistant to see the selected room's availability, and even then it does not take into account the room capacity.<br />
<br />
It is best to install the Room Finder add-on in Outlook which will in fact display rooms based on date/time and capacity. The Room finder will display in the right sidebar.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-o6p5JlD0gGg/UfeQXJJt8XI/AAAAAAAADhA/TzromMEiFBc/s1600/RoomFinder.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-o6p5JlD0gGg/UfeQXJJt8XI/AAAAAAAADhA/TzromMEiFBc/s1600/RoomFinder.png" height="287" width="400" /></a></div>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
This is not an extensive list of feature differences. But it does provide the main differences that have some impact on the way people work. When confronted with a migration, it is wise to inform employees about these differences in particular and work with them to change the way they work using the new tool, so they can achieve the same result in the end.<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-65239928003748127562013-07-10T18:18:00.001+02:002013-07-10T18:33:52.901+02:00Working to a new way of structuring filesAs a collaboration consultant I am often confronted with employees wanting to do their work in the same manner they alsways did, in a new software environment. Being confronted with a new software environment (ANY new environment, regardless of vendor or type), employees struggle with how to do things the way they do things now - to the way we do things in the new environment. Why do they struggle? Because a new software environment may bring new features and functionality, may have a very different look&feel, or may lack existing functionality. Or it could even be that the whole philosophy behind the software is completely different or opposite, requiring a different look at 'how we do things'.<br />
<br />
It often is a daunting, but inspiring task, to aid employees in this journey from the way they work now, to the way they work new. It is my job to get behind ' the way work is done now' to 'why work is done this way now'. It's important because from the why, we can explore new ways to achieve the same result!<br />
<br />
This week I consulted with a client using IBM Connections 4 on how to shift the work for a consultation body or representative advisory board from collaborating and communicating through e-mail and shared network drives to a moderated community using tools as statusupdates, a wiki, files, and an activity for organizing meetings for several sub-bodies.<br />
<b><br /></b>
<br />
<h4>
<b>The problem at hand</b></h4>
So what is the difficulty here? The way work is done now is: using a shared network drive with a big folder tree, and using e-mail to communicate and send files in some sort of workflow.<br />
<br />
The organization we speak of here wants to move away from shared network drives to a more efficient way of collaboration and communication through IBM Connections. So one of the moderators started a Community to use instead. But a question came up around organizing files so they can be easily added, and found. They wanted to know "How can they structure files in a manner that they are used to, and so that the list doesn't become a chaotic large list". Bascially: how can we add all our files from the shared drive folder hierarchy structure that we have now to the Community in IBM Connections?<br />
<br />
Well, before I can answer this question and get into how to do work in a new way, I need to explain something about IBM Connections and it's organizing possibilities. Let me tell you something about folders and tags. <br />
<br />
<h4>
<b>Folders versus tags</b></h4>
In IBM Connections structuring and organizing is done using tags. Tags are keywords, or labels, that describe something (i.e. a file) so that it can easily be found later. Tags are handy as I can add multiple labels, so I can find my file based on a selection of one, ore more tags.<br />
<br />
It's not very different from the way we use folders, really. Not when you look at it from the <i>purpose</i> <i>perspective</i>: both folders and tags help to <i>find </i>back your files. They are very different though from a <i>visual perspective</i>, which is deeply rooted into our system of structuring things.<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-TcMnBVSKjkg/Ud1uQKpzC0I/AAAAAAAADeY/nOFYEEzXqDs/s1600/filesIcon.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-TcMnBVSKjkg/Ud1uQKpzC0I/AAAAAAAADeY/nOFYEEzXqDs/s1600/filesIcon.jpeg" /></a></div>
Folder structures are very visible, and represent what we have been doing for thousands of years: put pieces of paper (dccuments, or files) into organized compartments such as vases (scrolls were placed in vases), bookcases, and later on filing cabinets. Visually that is how we picture organizing. Computers elaborated on this concept, even though their search capabilities really didn't require that. Even the icon for the Files tool in IBM Connections is a filing cabinet! <br />
<br />
<h4>
<b>No folder hierarchy in IBM Connections 4</b></h4>
If you are working with files in IBM Connections you are faced with some limitations: folders cannot be created within a Community but only through your own ' My Files'. Fom your My Files you may share the folder with a Community. And there is no real folder structure possible as you can not create sub-folders.<br />
<br />
This literally means that the team cannot keep doing work the way they do now. They need to have a way of structuring their files in the IBM Connections Community using a folder hierarchy.<br />
<br />
<i>Yes, I know IBM Connections 4.5 provides more folder functionality and structuring through IBM Docs libraries or CCM libraries. But these are not an option for this group right now, and may not be for a while. Therefore I don't believe in telling them 'that will be available in a newer version' as it is not a solution for them at this time. And, truthfully, I am not too happy about more folder hierarchy, as it may cause employees to not ever shift away from old ways of working to more efficient ways of working, which I believe tags are.</i><br />
<br />
The solution to this problem is to move away from the folder principle alltogether and start using tags to organize files, or to work with a mix of folders for the first level, and work with tags also to manage different types of files within those folders. Using tags instead of folders can be setup by recreating the folder names as tags, where each folder and subfolder gets it's own tag. Or re-think the folder structure.<br />
<br />
<h4>
<b>Re-thinking folder structures</b></h4>
Why did we use the folder hierarchy in the first place? When you get down to the reason why a folder structure was created, and start from there when you think of your tagging system, that might work better.<br />
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-eBGfHN9whRs/Ud2EjUdU6XI/AAAAAAAADeo/3UE7vOGvwHQ/s1600/folderhyrarchy.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img alt="folder hierarchy" border="0" src="http://3.bp.blogspot.com/-eBGfHN9whRs/Ud2EjUdU6XI/AAAAAAAADeo/3UE7vOGvwHQ/s1600/folderhyrarchy.JPG" height="200" title="folder hierarchy" width="178" /></a></div>
Ofcourse it all comes down to findability! Using folders in a structured way is because something in 'subfolder A' of 'folder 1' has a relation. Now, what would happen if we would use these seperate tags 'a' and '1' ? The relation between the two (a and 1) would not be obvious. But what if we would use the combined tag 'a1' instead?<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
When looking for files in the sub folder A in the old way, you would expand folder 1 and click on sub folder A to see it's content. In the new way you would have to search within the Community for files containing the tags 1 and a (in case you used seperate tags), or a1 (in case you used combined tags). You can do a search within the Community, and then click the Files tab to only show results form files.<br />
<br />
<a href="http://2.bp.blogspot.com/-me8W-7EF014/Ud2H-N6cb3I/AAAAAAAADfI/-D3Gos1kMBI/s1600/SearchA1.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-me8W-7EF014/Ud2H-N6cb3I/AAAAAAAADfI/-D3Gos1kMBI/s1600/SearchA1.JPG" /></a><br />
<br />
<br />
<br />
<br />
The result will be exactly the same! A list will be displayed showing files that are tagged 'a1'!<br />
<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-Gv87kIVb4qI/Ud2IC4dNrdI/AAAAAAAADfQ/mj4ace2zWoY/s1600/SearchResulta1Files.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img alt="Search results on a1 tag" border="0" src="http://2.bp.blogspot.com/-Gv87kIVb4qI/Ud2IC4dNrdI/AAAAAAAADfQ/mj4ace2zWoY/s1600/SearchResulta1Files.JPG" height="258" title="Search results on a1 tag" width="640" /></a></div>
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-12210756213743502142013-06-27T12:30:00.001+02:002013-06-27T12:30:16.036+02:00Book on Doing Business with IBM Connections<span style="font-family: Arial, Helvetica, sans-serif;">Recently I received Michael Sampson's new book '<a href="http://www.michaelsampson.net/doingbusinesswithconnections.html" target="_blank">Doing business with IBM Connections 4.5</a>'. Being a huge fan of his previous work I had been awaiting with much anticipation the arrival of it ever since it was announced even before Connect 2013 in february this year.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">If you are going to embark on a social busines journey using IBM Connections this is a MUST read! In fact, if you are embarking on a social business journey with any kind of social software this book will give you guidance on a practical approach for improving business processes through collaboration scenarios.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">The book is set up with 10 chapters on collaboration scenarios. Each scenario comes with 2 Case Studies from organizations having implemented IBM Connections, showing their experience in that particular scenario. From the 20 case studies no less than 5 are from the Netherlands! These are from Silverside, Saxion <span style="background-color: #e1f4f9; color: #222222; line-height: 20px;">(both on managing meetings), Forbo Eurocol (Sharing Team updates), LeasePlan (Finding Expertise), Sasja Beerendonk e-office (Individual Coherence). Yes indeed, that last case study would be me :-)</span></span><br />
<span style="background-color: #e1f4f9; color: #222222; line-height: 20px;"><span style="font-family: Arial, Helvetica, sans-serif;">5 out of 20 case studies, now that is quite impressive for such a tiny country!</span></span><br />
<span style="background-color: #e1f4f9; color: #222222; line-height: 20px;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span style="background-color: #e1f4f9; color: #222222; line-height: 20px;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-65168516180833915612013-01-27T15:02:00.001+01:002013-01-27T15:02:45.928+01:00Change is social<p>Those attending IBM Connect may be very familiar with socializing and networking, but your employees might not be adopting this new way of collaborating so easily. In my session 'Become a Social Business: Leverage User Adoption Through Gamification' I explain why and how gamification an be used to make employees understand how Connections can be used to collaborate in a new way. </p>
<p>Here's a little something out of my session '<span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);">BP304 Become a Social Business: Leverage User Adoption Through Gamification</span>' for you to get you going.</p>
<p> </p>
<p><strong> Gamification helps to spread the 'virus' of user adoption</strong></p>
<p>One of the characteristics of social networks is it easily spreads information. Just like a virus the information can easily flow through the networked components. In IBM Connections the employees are the 'nodes' that are connected. Connections should help organisations to have better access to information, find out what's going on in the separate silos made by organizational structures such as departments and enhance collaboration between people. In order to achieve this, employees need to start building social networks.</p>
<div class="separator" style="text-align: left;clear: both; "><a href="https://lh5.googleusercontent.com/-ZfhtRprlgs0/UQUzfJnzhII/AAAAAAAADYw/n6tn5FDYpys/s249/Photo%25252027%252520jan.%2525202013%25252008%25253A53.jpg" target="_blank" style="margin-bottom: 1em; margin-left: 1em;"><img src="https://lh5.googleusercontent.com/-ZfhtRprlgs0/UQUzfJnzhII/AAAAAAAADYw/n6tn5FDYpys/s249/Photo%25252027%252520jan.%2525202013%25252008%25253A53.jpg" id="blogsy-1359295363834.9907" class="" alt="" width="249" height="175"></a></div>
<div class="separator" style="text-align: left;clear: both; ">Some people are better connected than others. They are the 'hubs' in the connected organisation. These hubs play an important role to change behaviour of the other employees. They can help other employees adopt IBM Connections.</div>
<p>Gamification uses networks of people to enhance adoption. Through gamification the early adopters and influencers start earning point and badges. The colleagues in their network can see their progress through the Activity Stream.</p>
<div class="separator" style="clear: both; text-align: none;"><a href="https://lh4.googleusercontent.com/-ouT1O64lWpg/UQUzf7VnZDI/AAAAAAAADY4/tnp-6htcmM0/s811/Photo%25252027%252520jan.%2525202013%25252008%25253A57.jpg" target="_blank" style=""><img src="https://lh4.googleusercontent.com/-ouT1O64lWpg/UQUzf7VnZDI/AAAAAAAADY4/tnp-6htcmM0/s500/Photo%25252027%252520jan.%2525202013%25252008%25253A57.jpg" id="blogsy-1359295363834.2727" class="alignnone" alt="" width="500" height="203"></a></div>
<p> </p>
<p><strong>Building networks in Connections with gamification</strong></p>
<p>The <span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">theory explained in </span><a href="http://collaborationthoughts.blogspot.nl/2012/07/networking-strenght-of-weak-ties.html?m=1" target="_blank" title="The strenghth of weak ties" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">The strenghth of weak ties</a><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469);"> states that networks become more powerful the further they are removed from you. Gamification can be used to start building profiles and networks and the network itself can encourage other users to indulge in gamification and improve their profile and network.</span></p>
<p><a href="https://lh5.googleusercontent.com/-gGzeTQljyTA/UQUzggS14hI/AAAAAAAADZA/Z7pWgIpfF0w/s280/Photo%25252024%252520jan.%2525202013%25252015%25253A15.jpg" target="_blank" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "><img src="https://lh5.googleusercontent.com/-gGzeTQljyTA/UQUzggS14hI/AAAAAAAADZA/Z7pWgIpfF0w/s280/Photo%25252024%252520jan.%2525202013%25252015%25253A15.jpg" id="blogsy-1359295363868.3772" class="alignnone" width="280" height="246" alt=""></a><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "> </span><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0); "><em>Source:</em> <em><a href="http://en.wikipedia.org/wiki/Mark_Granovetter" target="_blank" title="Granovetter" style="text-decoration: none; ">Granovetter</a>: the strenght of weak ties</em></span><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469);"><br>
</span></p>
<p><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469);">Let's see how this works:</span></p>
<p>First people are encouraged to build their Profile, the pre-requisite to becoming a networked organisation. Secondly employees are encouraged to build networks, starting with the people close to them at first probably, such as their manager and their direct team members. But this network will slowly grow to other circles as they will work with others on projects or get introduced to previously unknown colleagues through their current close circle of colleagues. </p>
<p>When somewhat connected to colleagues they will be influenced by their peers, especially the ones that are well-connected and perform as innovators. Innovators have a tendency to be 'hubs' in the network of the organisation. They are the ones everybody turns to, to ask for advise and they are the ones who acquire the most links. A phenomenon known as 'the rich get richer' in social nework analysis.</p>
<div class="separator" style="clear: both; text-align: none;">The innovators will most likely start earning badges quite early, as they will adopt the new way of working and actually are writing blogs, participating in or even leading communities, do regular status updates and share and collaborate on files.</div>
<p>Through the network and the Activity Stream in Connections their 'followers' will see them earning points and badges. Seeing them getting badges for this and that can trigger the follower to participate in the same behaviour, trying to accomplish the same thing and as a result seeing the real value of the activity itself. By watching the activities of these innovators in their network, they will soon adopt the same behaviour.</p>
<p> </p>
<p><strong>Get more</strong></p>
<p>Come join my session BP304 Become a Social Business: Leverage User Adoption Through Gamification on tuesday 4:15-5:15 in SW Pelican1-2 at IBM Connect to learn more about gamification for IBM Connections.</p>
<p> </p>Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-26218501205790683642013-01-15T17:30:00.001+01:002013-01-15T17:30:29.147+01:00using Activities to meet effectivelyWe meet a lot, especially the larger organizations often have a genuine meeting culture. <span _gt_dhgbdecym4fd="1" b="339" closure_uid_419kuc="613">There's nothing wrong with that in itself, but is that 'meeting time' actually used efficiently? </span><span _gt_dhgbdecym4fd="1" b="340" closure_uid_419kuc="614">Are we making efficient use of our time and schedule when we actually sit together in a room? </span><span _gt_dhgbdecym4fd="1" b="341" closure_uid_419kuc="615">And when we meet, are we making effective use of software resources that support meetings? </span><br />
<span _gt_dhgbdecym4fd="1" b="341" closure_uid_419kuc="615"><br /></span>
<span _gt_dhgbdecym4fd="1" b="341" closure_uid_419kuc="615">This article will get you an idea of how you could use Activities in IBM Connections to make meetings more efficient and effective. If you would like to discuss this more, I invite you to join me and Marion Vrielink to come join us in our <a href="https://www-950.ibm.com/events/tools/ibmc/ibmc2013ems/sessionPreview.jsp" target="_blank">IBM Connect 2013 session BOF106 Using Actvities to Manage Meetings</a> on </span>Tue, 29/Jan 06:30 PM - 07:30 PM at Macaw 2.<br />
<br />
<b><span _gt_dhgbdecym4fd="1" b="341" closure_uid_419kuc="616">Meetings</span></b><br />
<span _gt_dhgbdecym4fd="1" b="341" closure_uid_419kuc="617">At a meeting people come together where interaction and communication are the main means to achieve common objectives. </span><span _gt_dhgbdecym4fd="1" b="342" closure_uid_419kuc="618">Interaction and communication are the key collaboration methods. </span><span _gt_dhgbdecym4fd="1" b="343" closure_uid_419kuc="619">We come together and discuss or debate vigorously. </span><span _gt_dhgbdecym4fd="1" b="344" closure_uid_419kuc="620">We come to decisions and action points (tasks, todo's) are set. </span><span _gt_dhgbdecym4fd="1" b="345" closure_uid_419kuc="621">The question now is, is this collaborating efficiently and effectively? </span><span _gt_dhgbdecym4fd="1" b="346" closure_uid_419kuc="622">The answer is usually 'no'. Many people I talk to complain about too many and ineffective meetings. </span><span _gt_dhgbdecym4fd="1" b="347" closure_uid_419kuc="623">The next question is: what can we do to effectively meet? </span><br />
<br />
<b><span _gt_dhgbdecym4fd="1" b="347" closure_uid_419kuc="624">Top annoyances</span></b><span _gt_dhgbdecym4fd="1" b="347" closure_uid_419kuc="625"> </span><br />
<span _gt_dhgbdecym4fd="1" b="347" closure_uid_419kuc="625">Have a look yourself on the internet for the top annoyances of meetings. </span><span _gt_dhgbdecym4fd="1" b="348" closure_uid_419kuc="626">Chances are that when you Google you get a list like this:</span><br />
<ul closure_uid_419kuc="834" type="disc">
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="349" closure_uid_419kuc="627">ringing telephones </span></span></li>
<li closure_uid_419kuc="833"><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="350" closure_uid_419kuc="628">email during meeting </span></span></li>
<li closure_uid_419kuc="835"><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="351" closure_uid_419kuc="629">arriving too late </span></span></li>
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="352" closure_uid_419kuc="630">unprepared / documentation not read / outdated versions of documents</span></span></li>
<li closure_uid_419kuc="836"><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="353" closure_uid_419kuc="631">meetings </span></span>last longer than scheduled</li>
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="354" closure_uid_419kuc="632">no clear agenda </span></span></li>
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="355" closure_uid_419kuc="633">actions from earlier meeting not done</span></span></li>
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="356" closure_uid_419kuc="634">no decisions being made</span></span></li>
<li><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="357" closure_uid_419kuc="635">tedious </span></span></li>
<li closure_uid_419kuc="837"><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="358" closure_uid_419kuc="636">not the right people</span></span></li>
</ul>
<br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="359" closure_uid_419kuc="637">Some of these annoyances can be overcome with good agreements and good abidance. </span><span _gt_dhgbdecym4fd="1" b="360" closure_uid_419kuc="638">But there are other organizational and behavioral aspects that can be tackled otherwise. </span><span _gt_dhgbdecym4fd="1" b="361" closure_uid_419kuc="639">An example is that the meeting is lasting longer than scheduled. </span><span _gt_dhgbdecym4fd="1" b="362" closure_uid_419kuc="640">This of course may be a consequence of other annoyances, such as not reading the meeting documents or lengthy discussions. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="362" closure_uid_419kuc="641"><b>What if we meet differently?</b> What if we define a meeting </span><span _gt_dhgbdecym4fd="1" b="363" closure_uid_419kuc="642"><strong>not</strong> as the time and place where new topics are being brought to the agenda and where questions about the content are done. But what if we define a meeting as the</span><span _gt_dhgbdecym4fd="1" b="364" closure_uid_419kuc="643"> moment of coming together to just make decisions and set actions. </span><span _gt_dhgbdecym4fd="1" b="365" closure_uid_419kuc="644">Or as a time where new output or innovation starts, which then is elaborated on at other times. This way </span></span><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="366" closure_uid_419kuc="645">meetings will be more than just a moment of getting together. </span><span _gt_dhgbdecym4fd="1" b="367" closure_uid_419kuc="646">Work is done prior to the meeting and afterwards, by each individual on their own schedule and only on that part important to them - t</span><span _gt_dhgbdecym4fd="1" b="368" closure_uid_419kuc="647">hus the meeting itself can be more productive. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><b><span _gt_dhgbdecym4fd="1" b="368" closure_uid_419kuc="648">Supporting resources</span></b></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="368" closure_uid_419kuc="649">When a meeting is used only for coming together to decide, prior to the meeting some collaboration has to be done. </span><span _gt_dhgbdecym4fd="1" b="369" closure_uid_419kuc="650">By using online and social resources, attendees can discuss and ask questions prior to the meeting take place. We could use forums for lenghty, and expected discussion. Or we could use commenting on files and blogs for simple questions and interaction. </span><span _gt_dhgbdecym4fd="1" b="370" closure_uid_419kuc="651">And meetings can also be supported with realtime resources, such as IBM Sametime Chat, Sametime Online Meeting, video conferencing, or IBM Connections Activities. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="370" closure_uid_419kuc="652"><b>Email and Calendar: good for scheduling, not for collaboration</b></span></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="370" closure_uid_419kuc="652">It is very common for organizations to mainly use Email and Calendar to support the process of meeting. </span><span _gt_dhgbdecym4fd="1" b="371" closure_uid_419kuc="653">A Calendar is a great tool for scheduling the meeting. </span><span _gt_dhgbdecym4fd="1" b="372" closure_uid_419kuc="654">But these tools are less suitable for discussing documents or assigning agenda items to certain people and setting tasks. Email and Calendar are not suitable for managing documents in the context or for making minutes. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="373" closure_uid_419kuc="655"><b>Email and Calendar: information lock-down</b></span></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="373" closure_uid_419kuc="655">A disadvantage of all the information in a Calendar invitation is that this information is only available for the attendees who have accepted. </span><span _gt_dhgbdecym4fd="1" b="374" closure_uid_419kuc="656">When someone initially declined the meeting, then this person does not have all the information. When a new team member or attendee is added, all the previous correspondence in email needs to be sent again. </span><span _gt_dhgbdecym4fd="1" b="375" closure_uid_419kuc="657">A disadvantage of sending all information by email is that the replies given by all attendees can lead to conversation chaos and when files are edited and routed through email there is a version chaos as well! </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="375" closure_uid_419kuc="658">The issues with email collaboration are common: where can I find the latest version of the meeting minutes? </span><span _gt_dhgbdecym4fd="1" b="376" closure_uid_419kuc="659">Where can I find detailed information on the meeting? </span><span _gt_dhgbdecym4fd="1" b="377" closure_uid_419kuc="660">How can a new team member find all previous information and decisions? To solve these issues </span><span _gt_dhgbdecym4fd="1" b="378" closure_uid_419kuc="661">requires more structure. </span><span _gt_dhgbdecym4fd="1" b="379" closure_uid_419kuc="662">IBM Connections Activities can provide this structure. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><b><span _gt_dhgbdecym4fd="1" b="379" closure_uid_419kuc="663">Meeting with IBM Connections Activities</span></b><span _gt_dhgbdecym4fd="1" b="379" closure_uid_419kuc="664"> </span></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="379" closure_uid_419kuc="664">Activities in Connections, lets you organize tasks. </span><span _gt_dhgbdecym4fd="1" b="380" closure_uid_419kuc="665">And a meeting could be such an activity. </span><span _gt_dhgbdecym4fd="1" b="381" closure_uid_419kuc="666">Connections Activities even lets you create a template which everyone in the organization may use to easily create the appropriate structure to organize a meeting. </span><span _gt_dhgbdecym4fd="1" b="381" closure_uid_419kuc="667">The structure may of course slightly differ for individual situations, or your organization may have different needs as to how to structure the activity. But this will give you a general idea. Each organizer can adjust the template to their specific meeting objectives and requirements. Y</span></span><span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="383" closure_uid_419kuc="669">ou can edit content, delete and add. </span></span><br />
<br />
<span _gt_dhgbdecym4fd="1">Every meeting usually has an Agenda with several (sometimes recurring) topics. Usually the agenda is provided in a Word document. But t<span _gt_dhgbdecym4fd="1" b="384" closure_uid_419kuc="671">he agenda can very well be an item in your activity. </span><span _gt_dhgbdecym4fd="1" b="385" closure_uid_419kuc="672">You may choose to have an activity with multiple meeting dates where these are defined as a section (i.e. section 15-02-2013), or create an activity for each seperate meeting. </span><span _gt_dhgbdecym4fd="1" b="386" closure_uid_419kuc="673">This depends on whether the meeting takes place regularly (every week, every month) with a fairly solid team, or if it is a single complex meeting such as organizing a special three day event.</span></span><br />
<br />
<span _gt_dhgbdecym4fd="1"><b><span _gt_dhgbdecym4fd="1" b="386" closure_uid_419kuc="674">Share, communicate and discuss</span></b><span _gt_dhgbdecym4fd="1" b="386" closure_uid_419kuc="675"> <strong>prior to the meeting</strong></span></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="386" closure_uid_419kuc="675">When the agenda is addes as items to the meeting section, attendees can collaborate prior to the meeting. To each </span><span _gt_dhgbdecym4fd="1" b="387" closure_uid_419kuc="676">topic you can add text, but also links and files. </span><span _gt_dhgbdecym4fd="1" b="388" closure_uid_419kuc="677">In addition, colleagues can be notified (e-mail message or message in the Connections Activity Stream) of new items or tasks.</span><span _gt_dhgbdecym4fd="1" b="389" closure_uid_419kuc="678"> </span><span _gt_dhgbdecym4fd="1" b="390" closure_uid_419kuc="679">Action items are tasks. </span><span _gt_dhgbdecym4fd="1" b="391" closure_uid_419kuc="680">These allow you to assign a task to all members of the activity (a group task) or to a specific colleague. When the action items are assigned to a colleague with a specific date, this colleague can easily keep up with the todo's by using the To Do list view in IBM Connections, or simply add them as a calendar overlay in their Lotus Notes calendar.</span></span><br />
<span _gt_dhgbdecym4fd="1"><span _gt_dhgbdecym4fd="1" b="391" closure_uid_419kuc="680"><br /></span></span>
<div style="text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-uvXV4E1yzOA/UPWCGEwIrdI/AAAAAAAADYg/Lp8j5E-cIuA/s1600/Schermafbeelding+2013-01-15+om+17.20.45.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="310" src="http://1.bp.blogspot.com/-uvXV4E1yzOA/UPWCGEwIrdI/AAAAAAAADYg/Lp8j5E-cIuA/s640/Schermafbeelding+2013-01-15+om+17.20.45.png" width="640" /></a></div>
<div class="separator" style="clear: both; text-align: left;">
<br /></div>
<div style="text-align: left;">
<b>Meeting time becomes a moment for decision making and setting out new tasks</b><br />
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="228" closure_uid_z82pxm="416">During the meeting, any decisions made can be added to a desicions section. That way there will always be an overview of all decisions, no matter what meeting date it was made.</span></span><br />
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="228" closure_uid_z82pxm="416">Any new tasks decided upon during the meeting, can be easily added to the Activity, where they will show up in the Action items view in the Activity, for all to see and keep track of.</span></span><br />
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="228" closure_uid_z82pxm="416"><br /></span></span>
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="228" closure_uid_z82pxm="416">When the Agenda is covered in items in the Activity, then making minutes is really pointless. Because during the meeting action items and decisions can be added, the Activity itself becomes the minutes.</span></span><br />
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="228" closure_uid_z82pxm="416"><br /></span></span>
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="248" closure_uid_z82pxm="442">As I mentioned earlier, this is a possible structure of a meeting template in Connections. </span><span _gt_21pkqbfrv7jg="1" b="249" closure_uid_z82pxm="443">In a </span><a _gtn_1hga1jkzcz4i="" class="contenttextlink" href="http://alanghamilton.com/manage-any-meeting-with-activities-in-ibm-connections/" target="_blank"><span _gt_21pkqbfrv7jg="1" b="249" closure_uid_z82pxm="444">blog of Alan Hamilton</span></a><span _gt_21pkqbfrv7jg="1" b="249" closure_uid_z82pxm="445"> a slightly different approach is used. </span><span _gt_21pkqbfrv7jg="1" b="250" closure_uid_z82pxm="446">The idea remains the same. </span><span _gt_21pkqbfrv7jg="1" b="250" closure_uid_z82pxm="447">e-office work for adoption of IBM Connections regularly with the application of Activities for meetings to actually use in the flow of work to get. </span><span _gt_21pkqbfrv7jg="1" b="251" closure_uid_z82pxm="448">This scenario-based approach has proven very effective. </span><span _gt_21pkqbfrv7jg="1" b="251" closure_uid_z82pxm="449">Download </span><a _gtn_1hga1jkzcz4i="" class="contenttextlink" href="javascript:%20popupWindow('/eog/nl/nieuwsbrief.nsf/0/3F6F5BBFF283E5A0C1257A0A004C4A4F/$file/Effectief%20vergaderen%20Connections.pdf','550','500','yes')"><span _gt_21pkqbfrv7jg="1" b="251" closure_uid_z82pxm="450">these slides</span></a><span _gt_21pkqbfrv7jg="1" b="251" closure_uid_z82pxm="451"> that once the design schematic and step-by-step display.</span></span><br />
<span _gt_21pkqbfrv7jg="1"><span _gt_21pkqbfrv7jg="1" b="251" closure_uid_z82pxm="451"><br /></span></span>
If you would like to see more and discuss the possibilities of using Activities to meet efficiently, come join me and Marion Vrielink at <a href="https://www-950.ibm.com/events/tools/ibmc/ibmc2013ems/sessionPreview.jsp" target="_blank">IBM Connect 2013 'BOF106 Using Actvities to Manage Meetings'</a> Tuesday from 6.30-7.30 pm at Macaw 2.<br />
<span _gt_21pkqbfrv7jg="1"></span><a _gtn_1hga1jkzcz4i="" class="contenttextlink" href="javascript:%20popupWindow('/eog/nl/nieuwsbrief.nsf/0/3F6F5BBFF283E5A0C1257A0A004C4A4F/$file/Effectief%20vergaderen%20Connections.pdf','550','500','yes')"><span _gt_21pkqbfrv7jg="1"></span></a><span _gt_21pkqbfrv7jg="1"></span><!-- end 'body' --> </div>
Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-90039169088728182302013-01-15T16:34:00.000+01:002013-01-15T16:34:55.877+01:00The thrill of going to IBM Connect 2013This year will be my first time actually attending IBM Connect. That in itself is exciting enough, but I am not just attending some great sessions, but I am a speaker as well. I've been doing sessions at several other events before, but this is something different completely!<br />
<br />
The last month has been a very busy month, with mailing and socializing on all kinds of platforms with several people from IBM. From mails about the technical preparations to stern yet funny emails from my track manager Susan Bulloch, I've been in awe with the tight scheduling and organizing and information flow coming to me. There have been so many people assisting and answering questions so swiftly, it's amazing.<br />
<br />
Ofcourse the thrill for me started when my session <a href="http://www.vivastream.com/events/connect2013/sessions/BP304">BP304 </a><a href="http://www.vivastream.com/events/connect2013/sessions/BP304">Become a Social Business: Leverage User Adoption Through Gamification</a> was approved early december. That's when things really became hectic with creating the presentation, and filling in all sorts of forms and ofcourse scheduling flights and hotels.<br />
<br />
I've been eager to see what other sessions would be listed. Now they are all known and I'm even more excited! You can check them out yourself, for example by downloading <a href="http://www.matnewman.com/webs/personal/matblog.nsf/dx/the-totally-unofficial-totally-unsupported-ibm-connect-2013-session-database-now-available" target="_blank">The totally unofficial and totally unsupported IBM Connect session database</a> Mat Newman provided for us, which now is available in <a href="http://www.matnewman.com/webs/personal/matblog.nsf/dx/notestip-want-even-more-from-the-ibmconnect-session-database-how-about-mobile-access-now-available-" target="_blank">a mobile version</a> too! There are some really great speakers and sessions on all kinds of topics. The topic I am speaking about (gamification) has some more interesting sessions:<br />
<ul>
<li>Growing a Smarter Workforce through Social Gaming</li>
<li>Using Gamification to Ignite the Widespread Adoption of IBM Connections</li>
<li>Social CMO: Engaging the Consumer</li>
<li>The wednesday Keynote by Jane McGonigal</li>
</ul>
So if you are interested in the topic of gamification and adoption, go see any of these, or mine.<br /><br />
Today I joined a webinar about <a href="http://www.vivastream.com/events/connect2013" target="_blank">Vivastream</a>. This is the tool used for IBM Connect 2013 which allows speakers and attendees to interact in a great way. I hope to speak to you there soon. I will also get you involved before they start, on two BOF sessions I am doing:<br />
<br />
<ul>
<li>BOF106 Using Actvities to Manage Meetings (together with Marion Vrielink, Saxion University)<br />Tuesday 6.30-7.30 pm in Macaw 2</li>
<li>BOF108 Metrics That Matter. Insight to Employee Engagement<br />Wednesday 7.00-8.00 am in Macaw 1</li>
</ul>
The <a href="http://www.vivastream.com/events/connect2013" target="_blank">Vivastream for Connect</a> will allow us to do polls and contact each other So you can expect to get some polls for the above mentioned BOF sessions! I invite you to join <a href="http://www.vivastream.com/users/27854" target="_blank">me</a> in the interaction!<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com1tag:blogger.com,1999:blog-1132671497939433849.post-68003616568125754352013-01-09T15:16:00.001+01:002013-01-09T15:17:12.451+01:00Three times a lady! Speaking at IBM Connect 2013I am so happy today! It might be a little self indulging but here it goes none the less. <br />
<br />
You may have heard this song by The Commodores (or Lionel Richie)<strong> '</strong><a href="https://www.youtube.com/watch?v=v5ruDqdZn_s" target="_blank"><strong>Three times a lady</strong></a><strong>'</strong> ?<br />
That's what I'm singing to myself all day today. <br />
<strong></strong><br />
<strong>Why?</strong> <br />
After already having been approved to be a speaker at <a href="http://www-01.ibm.com/software/collaboration/events/connect/" target="_blank">IBM Connect 2013</a> in the beginning of december 2012, I today got a confirmation e-mail from IBM that both my Birds of a Feather sessions submitted have been approved as well!<br />
So I am feeling like 'once, twice, three times a lady'.<br />
<br />
<strong>Birds of a Feather sessions (BOF)</strong><br />
A Connect 2013 BOF is a relaxed, interactive discussion, with no media or AV. This is a 'chalk-talk' style meeting, and the purpose of the discussion is to gather input, feedback, and learn from each other. I will be the facilitator of the discussion. All attending get the opportunity to become engaged. This is not a 'one to many' session. <br />
<br />
These are the 3 sessions I will be doing coming january:<br />
<br />
<span style="color: #0c343d;"><strong>BP304 Become a Social Business: Leverage User Adoption Through Gamification</strong></span> <em>Sasja Beerendonk, e-office</em><br />
<em>January 29, 16.15 - 17.15 Swan Pelican</em><br />
User adoption is key to success when implementing social software within your
organization. When confronted with social software, employees often find
themselves clueless about how to get started, because it requires a different
work manner, behaviour and attitude. Step-by-step gamification guides employees
into the right direction and takes them to a higher level of understanding and
usage. This session covers topics such as: What is gamification? Is it suitable
for my organization? What motivates people? From "Maslows Need" to "Pinks
Drive", you'll understand the basic concepts of motivation that gamification
uses. I will also show a demo on gamification for IBM Connections and the metrics
used to measure and stimulate desired behaviour.<br />
<br />
<span style="color: #0c343d;"><strong>BOF106 Using Actvities to Manage Meetings</strong></span><em>Sasja Beerendonk, e-office; Marion Vrielink, Saxion</em><br />
One of the challenges for social software adoption is that employees need guidance in understanding how to embed IBM Connections in their daily work routine. Often people say they do not have time to blog, or dont know what they should be sharing. Dealing with these kinds of roadblocks is what user-adoption is all about. Come to this BOF to learn how we dealt with these challenges!<br />
<br />
<span style="color: #0c343d;"><strong>BOF108 Metrics That Matter. Insight to Employee Engagement</strong></span><em>Sasja Beerendonk, e-office</em><br />
It is generally perceived that in social networks only 1% of people are actively participating by creating content, 9% is contributing by recommending and commenting and 90% is just 'lurking'. Commonly referred to as the 90-9-1 rule. But is this really true for social software in the enterprise? Discuss if this rule shouldn't apply to your Connections user group, and how to measure engagement by user type (creator, contributor, joiner) using the metrics provided in Connections. Metrics provide numbers and graphs that tell you about the usage of Connections. Numbers in itself are meaningless. So what are the right questions to ask to provide meaningful insight ?<br />
<br />
Ofcourse I am hoping you will join me in one (or all!) of my sessions. If you have any wishes, or feedback up front, feel free to leave a comment here or send me a message of some sort.Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0tag:blogger.com,1999:blog-1132671497939433849.post-79925630566581377882013-01-09T14:34:00.001+01:002013-01-09T14:37:33.635+01:00Webinar Wednesday: meet, beloon, stuur en verbeter:vergroot adoptie van uw platform door de toepassing van speltechnieken Binnenkort presenteer ik bij <a href="http://www-01.ibm.com/software/collaboration/events/connect/" target="_blank">IBM Connect 2013</a> sessie '<strong>BP304</strong> <span data-dojo-attach-point="titleNode"><strong>Become a Social Business: Leverage User
Adoption Through Gamification</strong></span>' op dinsdag 29 januari.<br />
<br />
Voor iedereen die zelf niet aanwezig is tijdens dit event: je kunt ook een korte versie bijwonen online op 13 februari op de e-office <a href="http://www.e-office.com/eog/nl/website2011.nsf/index/e-officewebinarwednesday" target="_blank">Webinar Wednesday</a>.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-Uw_KT4mVOBM/UO1xhXF6WhI/AAAAAAAADYM/zNkJeAYO5aw/s1600/webinar.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-Uw_KT4mVOBM/UO1xhXF6WhI/AAAAAAAADYM/zNkJeAYO5aw/s1600/webinar.png" height="137" width="200" /></a></div>
Hebt u onlangs een nieuwe samenwerkingsplatform binnen uw organisatie aangezet? Of denkt u erover om te gaan werken met een sociaal intranet? Vraagt u zich af hoe u medewerkers bereid krijgt te werken met deze nieuwe omgeving? Hoe u hun gedrag en houding kunt veranderen? Hoe hen te leren anders samen te werken? Aandacht besteden aan gebruikersadoptie van nieuwe technologie bepaalt 90% van het succes. <br />
<br />
<br />
<br />
<br />
Dit webinar laat zien hoe u door spelelementen toe te voegen binnen het samenwerkingsplatform of intranet, het voor medewerkers aantrekkelijker wordt om deel te nemen én het hen leert effectiever om te gaan met de sociale functionaliteiten van het samenwerkingsplatform.<br />
<br />
<br />
Inschrijven voor dit webinar kan <a href="http://www.e-office.com/eog/nl/eof_forms.nsf/events2011.html?" target="_blank">hier</a>.<br />
<br />Anonymoushttp://www.blogger.com/profile/07335905504324106861noreply@blogger.com0